<?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom">
                        <id>https://status.cfu.net/feed/incidents</id>
                                <link href="https://status.cfu.net/feed/incidents"></link>
                                <title><![CDATA[All Incidents]]></title>
                                <updated>2026-04-29T22:26:24-05:00</updated>
                        <entry>
            <title><![CDATA[Hallmark Channel offline]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/6" />
            <id>https://status.cfu.net/6</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The Hallmark channel is offline.
]]>
            </summary>
            <updated>2019-10-22T09:14:05-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Freeform HD Offline]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/7" />
            <id>https://status.cfu.net/7</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Freeform HD was out due to a receiver problem.
]]>
            </summary>
            <updated>2019-10-28T11:43:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Greymail may not be available to some @cfu.net account holders.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/8" />
            <id>https://status.cfu.net/8</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Current Status: Partial Service Disruption

Started: November 1, 2019 8:58AM EDT
Affected Infrastructure

Components: Spam Filtering
Update:

We are currently investigating and working with our vendor Edgewave about access to Greymail Dashboards. Mailflow is not being affected by this.
]]>
            </summary>
            <updated>2019-11-01T16:10:24-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel 103/20.2 The Light is out due to broadcaster problems]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/9" />
            <id>https://status.cfu.net/9</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[This channel goes offline frequently to due broadcaster equipment problems.
]]>
            </summary>
            <updated>2019-11-05T08:53:13-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[VMware Host Migration]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/10" />
            <id>https://status.cfu.net/10</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The Edgeware OMS VM is being migrated to a new virtual environment. For compatibility reasons the VM needed to be shut down during the migration. The process is running outside the expected window when this VM is normally idle. Time shift assets starting at 10:30 may be missed. It is not expected to impact assets beginning at 11:00.
]]>
            </summary>
            <updated>2019-11-06T11:04:10-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Transport Outage Between Des Moines, IA and Grinnell, IA]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/11" />
            <id>https://status.cfu.net/11</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At 13:23 CFU's NOC was alerted on an outage on their Optical Transport Network.  The span in question is between Des Moines, IA and Grinnell, IA.  The optical paths switched to their back up paths and there are no reported service outages.  CFU NOC is in contact with the fiber maintainer to further investigate.
]]>
            </summary>
            <updated>2019-11-08T23:44:07-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[EZHD Guide Data Incomplete]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/14" />
            <id>https://status.cfu.net/14</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There will be maintenance on the server controlling EZHD STBs overnight. This has created an issue where guide data for these boxes is incomplete.The guide issue should be resolved sometime 20NOV2019.
]]>
            </summary>
            <updated>2019-11-20T07:30:09-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[BNP/RGB needs reset]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/15" />
            <id>https://status.cfu.net/15</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The RGB/BNP that processes multiple RF/IPTV channels is showing artifacts and needs to be reset.  A reset will take approximately 2 minutes to come back up.  During the reset, all channels on that equipment will be out.

This will be reset at 9:30am.  I will update when it is back up and working.
]]>
            </summary>
            <updated>2019-11-21T09:35:31-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[RF Cable Outage for Customers off of Union Hut]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/16" />
            <id>https://status.cfu.net/16</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU Staff has identified an EDFA driver outage that feeds RF cable tv to the Union Hut area.  No ETR.
]]>
            </summary>
            <updated>2019-12-04T08:11:10-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber cut near between Grinnell and Iowa City]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/17" />
            <id>https://status.cfu.net/17</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is a fiber cut between Grinnell and Iowa City that is impacting one of our paths to Des Moines. This will result in higher latency for some connections, but otherwise should have no effect.
]]>
            </summary>
            <updated>2019-12-09T13:45:40-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Connection Flaps]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/18" />
            <id>https://status.cfu.net/18</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We're aware of occasional service flaps happening. We have identified an issue in the Lloyd Lane area and are planning a maintenance window to correct the issues.
]]>
            </summary>
            <updated>2019-12-09T14:15:18-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Chicago IX Routing Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/19" />
            <id>https://status.cfu.net/19</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating intermittent routing issues with some internet traffic.
]]>
            </summary>
            <updated>2019-12-11T15:31:40-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Comedy.tv is stuttering heavily]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/20" />
            <id>https://status.cfu.net/20</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating the channel &quot;Comedy.tv&quot; stuttering heavily.
]]>
            </summary>
            <updated>2019-12-12T12:06:08-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Video quality issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/21" />
            <id>https://status.cfu.net/21</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating issues with video packet loss. This is likely related to a change made early this morning.
]]>
            </summary>
            <updated>2019-12-23T08:19:27-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[FOX Cable Networks crawl]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/22" />
            <id>https://status.cfu.net/22</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Due to ongoing negotiations between the NCTC and FOX Cable Networks, we are running a crawl on the FOX Networks.  These include FNN, FBN, FS1, and FS2.  In the event that negotiations go south, these channels may temporarily go dark.  Every effort is being made to keep this from happening.
]]>
            </summary>
            <updated>2020-01-24T17:31:45-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber cut on OTN Ring]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/23" />
            <id>https://status.cfu.net/23</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There's been a fiber cut on our OTN near Swisher. Latency for some services may be higher, but overall traffic flow should not be interrupted.
]]>
            </summary>
            <updated>2020-01-06T12:46:33-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[PowerDVR Guide Data Missing]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/24" />
            <id>https://status.cfu.net/24</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[EPG ( guide ) data on PowerDVR STBs is showing &quot;No Title&quot; on many channels.
]]>
            </summary>
            <updated>2020-01-07T12:24:30-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Connectivity to CFU&#039;s Transit Provider Pilot is down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/25" />
            <id>https://status.cfu.net/25</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our cross connect to one of CFU's Transit Provider's in Chicago went down at 20:28.  A ticket is open with Pilot.
]]>
            </summary>
            <updated>2020-01-08T13:25:58-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Greymail Spam Filtering Upgrade Causing Sporadic Message Delivery]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/26" />
            <id>https://status.cfu.net/26</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[An upgrade to the Greymail Spam Filter during 04JAN2020 and 05JAN2020 has been causing sporadic message delivery problems. The provider is working on the issue.
]]>
            </summary>
            <updated>2020-01-13T08:13:36-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[BorderGuard 1 not processing corectly.  Will need reboot]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/27" />
            <id>https://status.cfu.net/27</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[BorderGuard 1 not processing correctly.  Will need reboot.  Reboot will be done at 8:35am
]]>
            </summary>
            <updated>2020-01-20T08:41:14-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Brief routing loop]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/28" />
            <id>https://status.cfu.net/28</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There was a brief traffic loop caused by OSPF dropping between two routers. This appears to be resolved, but we are still looking into a root cause.
]]>
            </summary>
            <updated>2020-02-03T15:34:19-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Certificate Expired for webmail.cfu.net]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/29" />
            <id>https://status.cfu.net/29</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The SSL certificate for webmail.cfu.net has expired. We are working with our email provider to get a new certificate in place as soon as possible.
]]>
            </summary>
            <updated>2020-02-05T15:18:04-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[PowerDVD Guide Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/30" />
            <id>https://status.cfu.net/30</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Todays guide data has a flaw in time slots for 20:00 and 20:30. All channels display “No Title”.
Also note there is no 02:00 time slot Sunday morning due to the time change.
]]>
            </summary>
            <updated>2020-03-08T11:43:01-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Router Failure]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/31" />
            <id>https://status.cfu.net/31</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have experienced a router failure. We are working to replace a part with a spare.
]]>
            </summary>
            <updated>2020-03-10T17:53:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Verizon Call Completion]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/32" />
            <id>https://status.cfu.net/32</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our phone service partner has informed us Verizon Wireless is currently experiencing an issue connecting calls to land line numbers across eastern Iowa which includes CFU Phone services. This appears to be an issue on the Verizon Wireless voice network.
]]>
            </summary>
            <updated>2020-03-20T15:56:50-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Internal Card Problem - HE-OLT-02]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/33" />
            <id>https://status.cfu.net/33</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have had a switch card failure in HE-OLT-02. The redundant card has taken over traffic forwarding. The failed card will be rebooted.
]]>
            </summary>
            <updated>2020-03-26T09:40:05-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Radar not working on WxPlay Channel 11/411]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/34" />
            <id>https://status.cfu.net/34</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Radar screens on WxPlay are not working.  All other data is fine.  WxPlay support has been contacted.
]]>
            </summary>
            <updated>2020-03-28T18:02:53-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KPXR Networks stuck in EAS alert status.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/35" />
            <id>https://status.cfu.net/35</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KPXR Networks, which include ION, ION Life, QUBO, and ShopTV are stuck with an EAS Monthly Alert crawl and audio tone.

This is generated at their location. Attempts to reach KPXR have not been answered.
]]>
            </summary>
            <updated>2020-04-01T08:51:03-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV/PowerDVR- Catchup and Replay degradation]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/36" />
            <id>https://status.cfu.net/36</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Catchup and replay TV are not working.  We are working to identify the issue.
]]>
            </summary>
            <updated>2020-05-07T09:05:58-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Connectivity issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/37" />
            <id>https://status.cfu.net/37</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[It appears one of our OTN nodes lost power which is impacting traffic to certain websites. We are currently working on a fix.
]]>
            </summary>
            <updated>2020-04-29T10:14:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[RF Video Service Interuptions]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/38" />
            <id>https://status.cfu.net/38</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Some channels on RF will be temporarily interrupted as equipment receives emergency maintenance. Interruptions make happen numerous times. This does not impact PowerDVR customers.
]]>
            </summary>
            <updated>2020-05-06T16:26:49-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[RF Video Service Interruptions]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/39" />
            <id>https://status.cfu.net/39</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Some channels on RF may be having issues. We are working on the problems.
]]>
            </summary>
            <updated>2020-05-08T11:11:34-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Outage related to maintenance]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/40" />
            <id>https://status.cfu.net/40</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is a known outage in the College Street/Merner/19th St area for around 75 customers related to the overnight fiber maintenance
]]>
            </summary>
            <updated>2020-05-13T15:07:24-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Loss of Signal between Des Moines and Ames]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/41" />
            <id>https://status.cfu.net/41</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our monitoring indicates there is a loss of signal between our Ames and Des Moines locations on our optical transport ring. Protected paths on this ring appear to be operational.
]]>
            </summary>
            <updated>2020-05-14T12:24:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Power issues in Head End causing video interruptions]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/42" />
            <id>https://status.cfu.net/42</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[A power failure in our headend is causing some channels to be completely out. We are aware of the issue and are working to resolve it as fast as possible.
]]>
            </summary>
            <updated>2020-05-26T14:55:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Webmail for @cfu.net E-mail is Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/43" />
            <id>https://status.cfu.net/43</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Due to a power outage at a data center in South Carolina, access to webmail for @cfu.net e-mail addresses is down. Work has been continuing throughout the day, however it is not known when the service will be restored. Access via e-mail clients such as Outlook may or may not work.
]]>
            </summary>
            <updated>2020-06-02T07:51:32-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[ClearQAM signal issues are causing some channel outages]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/44" />
            <id>https://status.cfu.net/44</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[ClearQAM signals at the lower frequencies are having a noise issue causing channel outages on these EIA's.   We are working to determine a cause.
]]>
            </summary>
            <updated>2020-06-08T07:33:34-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KRIN/IPTV pixelation issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/45" />
            <id>https://status.cfu.net/45</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KRIN/IPTV looks to be having an issue with their HD encoding.  Pixelation intermittent since Tuesday evening.  Will monitor and update when fixed.
]]>
            </summary>
            <updated>2020-06-16T07:58:46-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Inbound call issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/46" />
            <id>https://status.cfu.net/46</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are aware of issues with inbound calls to CFU numbers from some providers. We are currently working to identify and solve the issue.
]]>
            </summary>
            <updated>2020-07-08T07:50:27-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Minneapolis Transport Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/47" />
            <id>https://status.cfu.net/47</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Connectivity has been restored.
]]>
            </summary>
            <updated>2020-06-15T20:49:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[North East Wavenet Tower Connectivity Offline]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/48" />
            <id>https://status.cfu.net/48</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our North East Wavenet tower has lost connectivity. The storm caused the wireless dish providing connectivity back to the CFU offices to move out of alignment. A technician will need to climb the tower to move it back into alignment before services can be restored.
]]>
            </summary>
            <updated>2020-07-14T12:23:07-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KWWL Emergency Maintenance - NBC and MeTV]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/49" />
            <id>https://status.cfu.net/49</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KWWL has informed us there will be emergency maintenance impacting their NBC and MeTV feeds. The outage will be from 13:00 until 16:00.
]]>
            </summary>
            <updated>2020-07-14T16:03:40-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[All music channels are stuttering and images are pixelated.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/50" />
            <id>https://status.cfu.net/50</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The music channels are stuttering and breaking up, the associated images are pixelating.
]]>
            </summary>
            <updated>2020-07-17T10:39:12-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Guide Data Past 28JUL2020 Not Available]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/51" />
            <id>https://status.cfu.net/51</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Guide data has been failing to ingest, so time slots past 28JUL2020 are not filled in on the guide. Technicians have been working on the problem for several days, and will continue work to resolve the issue.
]]>
            </summary>
            <updated>2020-07-24T18:29:23-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Reboot of Inca Transcoder]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/52" />
            <id>https://status.cfu.net/52</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We needed to reboot an Inca transcoder due to pixelization on multiple channels. Channels on that device will be offline for 5-10 minutes. You may need to tune to a different channel and back.
]]>
            </summary>
            <updated>2020-08-05T17:03:58-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[NPLTV/Restart TV/CUTV Not Available for Time Slots Starting Between 06:30 and 07:30]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/53" />
            <id>https://status.cfu.net/53</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Time shift assets were not scheduled to be recorded for time slots beginning between 06:30 and 07:30. Those assets are not recoverable. CUTV for time slots before are available. Time shift services for time slots after that period are available.
]]>
            </summary>
            <updated>2020-08-10T08:24:57-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KPXR and KWKB Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/54" />
            <id>https://status.cfu.net/54</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KWKB and KPXR and their respective sub channels are currently down.

The issue is on the broadcasters side.
]]>
            </summary>
            <updated>2020-08-12T07:22:33-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical transport link between Cedar Falls and Enseva in Hiawatha]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/55" />
            <id>https://status.cfu.net/55</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified that the path from Cedar Falls to Enseva in Hiawatha is down. Technicians are doing OTDR shots to see if we can identify the location of the break. Traffic is still passing using the redundant path at this time, so there is a loss of redundancy but services are operational.
]]>
            </summary>
            <updated>2020-08-12T15:29:22-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stingray Music down.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/56" />
            <id>https://status.cfu.net/56</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Stingray Music is down currently.
]]>
            </summary>
            <updated>2020-08-14T10:34:48-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Transport to Chicago down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/57" />
            <id>https://status.cfu.net/57</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently unable to reach our Chicago edge. We are investigating with our partners to determine the cause of the outage. This may impact latency to some services.
]]>
            </summary>
            <updated>2020-08-14T15:55:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Email login down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/58" />
            <id>https://status.cfu.net/58</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Login to webmail is down currently. Our provider is aware of the issue.
]]>
            </summary>
            <updated>2020-08-30T09:11:51-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[NDVR Server Not Creating Record Tasks - CUTV/Restart/NPLTV Impacted]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/59" />
            <id>https://status.cfu.net/59</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At 22:40 local tine the NDVR server stopped being able to create record tasks for time shift services due to a configuration issue. Minerva ticket 40804 has been created and Technicians are investigating.
]]>
            </summary>
            <updated>2020-09-11T11:27:52-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Phone Service Interruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/60" />
            <id>https://status.cfu.net/60</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At approximately 2:19AM our Phone Service provider indicated that they were having a core issue and thus impacting phone service.  Engineers are on site, but they do not have an ETR.  Customers may receive an &quot;All Circuits are Busy&quot; message when dialing in/out.  We will update you as we receive updates.
]]>
            </summary>
            <updated>2020-09-13T12:55:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Phone Service Interruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/61" />
            <id>https://status.cfu.net/61</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our Phone Service Provider has indicated that their national carrier is seeing our A-Link bouncing again as of 5:56AM.  Field Engineers are dispatched. Intermittent interruptions are expected until local operations can isolate the cause.  No ETR
]]>
            </summary>
            <updated>2020-09-13T12:55:15-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KCRG Heroes and Icons pixelation]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/62" />
            <id>https://status.cfu.net/62</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KCRG 9.4 is pixelating badly.  This is coming from KCRG like this.  All other KCRG main and sub channels are fine.
]]>
            </summary>
            <updated>2020-09-21T07:16:31-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Network Flap to Minneapolis]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/63" />
            <id>https://status.cfu.net/63</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At approximately 10:56AM, our OTN link flapped due to a micro bend in the fiber located in the Head End.
]]>
            </summary>
            <updated>2020-09-21T11:21:03-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Some NPLTV/Restart/CUTV/NDVR assets are not being recorded.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/64" />
            <id>https://status.cfu.net/64</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[After the maintenance this morning some time shift services ( NPLTV/Restart/CUTV/NDVR ) are not available on all channels.
]]>
            </summary>
            <updated>2020-09-22T11:09:21-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Some NPLTV/ReStart/CUTV assets not available]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/65" />
            <id>https://status.cfu.net/65</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[After the maintenance this morning, some channels are missing NPLTV/ReStart/CUTV assets. The issue is being investigated.
]]>
            </summary>
            <updated>2020-09-25T08:20:46-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OLT Reboot]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/66" />
            <id>https://status.cfu.net/66</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified a critical issue on one of our OLTs which requires a reset. This will impact services while the reset completes.
]]>
            </summary>
            <updated>2020-09-29T17:51:17-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[NPLTV/Restart/CUTV/NDVR issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/67" />
            <id>https://status.cfu.net/67</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating issues with NPLTV/Restart/CUTV/NDVR services
]]>
            </summary>
            <updated>2020-10-06T15:25:09-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN- Redundancy degradation]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/68" />
            <id>https://status.cfu.net/68</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At approximately 4:34pm today, our OTN fiber link between Grinnell, Iowa and Iowa City, Iowa went down.  Crews are en-route to the cut.  Traffic has flipped over and is routing around the west part of the ring.  No ETR
]]>
            </summary>
            <updated>2020-10-06T00:42:07-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV STBs Hang at 3/20 if Power Cycled]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/69" />
            <id>https://status.cfu.net/69</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[If a Amino STB is power cycled, the boot process hangs at 3/20.
]]>
            </summary>
            <updated>2020-10-09T19:42:44-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Phone Service Call Completion Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/70" />
            <id>https://status.cfu.net/70</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have received multiple reports of call completion issues for toll free numbers, which we have reproduced. Our phone service partner has informed us they have received reports of call completion problems across their network and they are currently investigating the problem. Local calls appear to be going through normally at this time.
]]>
            </summary>
            <updated>2020-10-27T22:45:52-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Intermittent packet loss on transit link]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/71" />
            <id>https://status.cfu.net/71</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[This morning we identified one of our transit links was experiencing intermittent packet loss, which may have caused intermittent issues with connectivity until it was isolated. We have taken the link out of service and are working with the carrier to identify and resolve the problem.
]]>
            </summary>
            <updated>2020-10-29T15:17:40-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[@cfu.net E-mail Service - Performance Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/72" />
            <id>https://status.cfu.net/72</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The vendor for @cfu.net e-mail service has reported network performance problems in a datacenter used by the service. This impacts message delivery, sending of messages, and checking for messages. The impact also includes slowdowns in the ability to update, change, or modify accounts. No cause or resolution time has been announced.
]]>
            </summary>
            <updated>2020-12-10T09:46:55-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[One of Three Links to Chicago Out of Service]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/73" />
            <id>https://status.cfu.net/73</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU has three links to Chicago, one of those links has been taken out of service due to inconsistency handling traffic. The other two Chicago links are fine, as are all the links to Des Moines and Minneapolis. The vendor used for the bad link is investigating a resolution to the issue, but no repair time has been established.
]]>
            </summary>
            <updated>2021-01-18T08:11:22-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Channels down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/74" />
            <id>https://status.cfu.net/74</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating reports of IPTV channels being down or pixelating starting around 11am and lasting a few minutes

Currently all channels appear to be back online. A root cause is not known
]]>
            </summary>
            <updated>2020-12-23T08:47:36-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Access Equipment at the Union Substation Hut has Stopped Services]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/75" />
            <id>https://status.cfu.net/75</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[One of three OLTs at the Union Substation Hut has stopped all services. Network Engineers are enroute to work on the issue.
]]>
            </summary>
            <updated>2021-01-05T12:50:08-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Equipment Serving Northern Areas of Cedar Falls is Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/76" />
            <id>https://status.cfu.net/76</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[A piece of equipment serving areas on the north and western side of Cedar Falls has gone down disrupting Internet, phone and CATV services. Network Engineers are enroute.
]]>
            </summary>
            <updated>2021-01-07T10:32:53-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Caching Server ( Edge ) Inconsistent Performance]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/77" />
            <id>https://status.cfu.net/77</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The caching server ( Edge ) used for control of Set Top Boxes has some performance issues based on customer reports. The server will be rebooted. Live TV will not be impacted, however some operations may produce error messages while the server is offline. The server is expected to be offline for approximately 30 minutes during the reboot.
]]>
            </summary>
            <updated>2021-01-10T08:01:05-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[MSNBC and CNBC offline]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/78" />
            <id>https://status.cfu.net/78</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Reports of MSNBC and CNBC are offline. No cause established, investigating the issue.
]]>
            </summary>
            <updated>2021-01-11T09:51:49-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN - Segment on the DSM Ring is Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/79" />
            <id>https://status.cfu.net/79</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The segment between Hiawatha and Iowa City on the DSM OTN Ring is down. We are having the fiber vendor investigate. The redundant path on the ring is functioning properly, so services transported by the ring are still up. Latency may be slightly higher for some services as the secondary path is longer.
]]>
            </summary>
            <updated>2021-01-11T22:10:03-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Network-Fiber Cut-Cedar Rapids]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/80" />
            <id>https://status.cfu.net/80</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At approx. 14:38 1/11/2021, construction crews in the Cedar Rapids area cut a 144 and 288 fiber cable that carries CFU's OTN transport ring.  Link protection automatically kicked in and circuits are re-routing around the cut.  ETR is estimated around 2100 tonight, but could take longer.
]]>
            </summary>
            <updated>2021-01-11T22:09:33-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KPXR ION Channel - Slight Pixelization]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/81" />
            <id>https://status.cfu.net/81</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have detected slight intermittent pixelization on KPXR ION which is CFU channel 12/412. The artifacts are present in the signal from the broadcaster. This impacts both RF and IPTV delivery.
]]>
            </summary>
            <updated>2021-01-18T08:27:37-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[STB&#039;s failing to boot]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/82" />
            <id>https://status.cfu.net/82</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[STB's are currently failing to boot, we are restarting the edge server.
]]>
            </summary>
            <updated>2021-01-15T10:59:24-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[One Card on Fiber Access Equipment Down - Union Substation Hut]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/83" />
            <id>https://status.cfu.net/83</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Card 17 or US-OLT-01 lost contact with all ONTs on port number 2. Card is being rebooted. This impacts customers in cabinets 69, 70, and 303.
]]>
            </summary>
            <updated>2021-01-19T11:07:53-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Routing issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/84" />
            <id>https://status.cfu.net/84</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There was an internal routing issue from 12:13:46 to 12:24:22. The incident should be resolved.
]]>
            </summary>
            <updated>2021-01-19T12:40:28-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Cut on DSM Ring]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/85" />
            <id>https://status.cfu.net/85</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is a fiber cut on the DSM Ring between Hiawatha and Iowa City. The fiber vendor is aware of the issue and has already dispatched Technicians. Traffic has shifted to the other side of the ring, customers should not be impacted.
]]>
            </summary>
            <updated>2021-01-20T20:45:33-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KWKB Channels Severe Breakup - 22JAN2021]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/86" />
            <id>https://status.cfu.net/86</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[All channel CFU receives from KWKB in Cedar Rapids have severe visual problems. This is a problem at the broadcaster; CFU is not able to fix this issue. The impacted channels are Light TV ( 103 ) and Court TV Mystery ( 107 ). Other channels broadcast by KWKB impacted but not carried by CFU are Laff, Grit, Bounce TV, and Quest. The component chosen for this incident is RF but also impacts IPTV.
]]>
            </summary>
            <updated>2021-01-23T14:46:45-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Some Guide Data Misssing]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/87" />
            <id>https://status.cfu.net/87</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Some guide data is missing or shown as &quot;No Title&quot; or &quot;To Be Announced.&quot; The system is not properly downloading the guide data. The vendor is investigating the problem. The notable gaps are all day 25JAN2021 for Iowa PBS main channel and Iowa PBS World.
]]>
            </summary>
            <updated>2021-01-27T13:31:51-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Some Guide Data Incorrect]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/88" />
            <id>https://status.cfu.net/88</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Due to changes made by the broadcaster moving channel content between OTA channels, guide data for some channels does not match the content. The broadcaster moved guide data on existing EPG source IDs, and created new EPG source IDs. The broadcaster has not informed us of the correct station numbers to use for the IPTV system. Internally the broadcaster does not know the correct guide information to place into the OTA PSIP data they broadcast. The impacted channel call signs are FOX ( was KFXA, now KGAN FOX ), CometTV, GetTV, and DABL. Some of these channels have guide data issues on RF STBs as well. The broadcaster also is the source for KGAN CBS, CHARGE, TBD, and STADIUM. The EPG data for those channels appears currently to be correct, however it is possible these could get impacted as the broadcaster continues to make changes.
]]>
            </summary>
            <updated>2021-02-18T17:03:39-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Visual Artifacts on KWWL CW, CNN, LIFE, and KGAN FOX]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/89" />
            <id>https://status.cfu.net/89</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[A transcode processor got into an odd state causing color abnormalities and other visual artifacts on four channels - CNN, LIFE, KWWL CW, and KGAN FOX. The problem began at 22:55 03FEB2021 and was resolved by processing restart at 07:45 04FEB2021. The issue is resolved for live TV, however CatchUp TV and any NDVR recordings during that period will exhibit the visual problems.
]]>
            </summary>
            <updated>2021-02-04T08:27:46-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Access Equipment at the Head End Hut has Stopped Some Services]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/90" />
            <id>https://status.cfu.net/90</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[This issue impacts Internet and Phone services delivered by one of three GPON OLTs in the Head End. Network Engineers are working on the problem.
]]>
            </summary>
            <updated>2021-02-06T15:07:38-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[FX/FXX outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/91" />
            <id>https://status.cfu.net/91</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[FX , FXX,  Nat Geo, Nat Geo wild, FXM  are currently not working.   They have taken some damage at their uplink facility.  They are working on recovery now.

No ETA on fix.
]]>
            </summary>
            <updated>2021-02-15T10:30:49-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[RF STB Standard Def Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/92" />
            <id>https://status.cfu.net/92</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Due to the channel map changes today there are lingering issues with some Standard Definition versions of local channels. Customers are advised to view the High Definition versions of those channels. Earlier issues with clear QAM channel numbers have been resolved. Note since all SD STBs have been removed from service, SD versions of local channels will be dropped in the future leaving only HD versions.
]]>
            </summary>
            <updated>2021-02-19T08:05:21-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Damage - North Cedar Area]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/93" />
            <id>https://status.cfu.net/93</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Due to a vehicle accident in North Cedar close to the Casey's on Center Street, several utility poles have been damaged or knocked down. Communications crews are on scene, however the poles must be replaced by Electric crews and electric service restored before fiber repair can begin. Some fiber damage away from the poles has been identified and repair has begun.
]]>
            </summary>
            <updated>2021-02-19T11:48:59-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KWKB Channels Black Screen]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/94" />
            <id>https://status.cfu.net/94</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are receiving black screen from the KWKB broadcaster impacting Court TV Mystery ( 103 - 99.1 ) and TheGrio ( 107 - 99.3 ). It is common for KWKB to have long-lasting technical problems. There is no ETR.
]]>
            </summary>
            <updated>2021-02-26T16:36:01-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Cut- Grundy County]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/95" />
            <id>https://status.cfu.net/95</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[RF and Internet Services facing Grundy Center and Reinbeck are currently down.  Cause and ETR are unknown at this time.
]]>
            </summary>
            <updated>2021-03-02T06:47:20-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Widespread Visual Artifacts - IPTV]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/96" />
            <id>https://status.cfu.net/96</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We attempted to migrate some channels to a backup transcoder in order to perform maintenance. The unexpectedly caused visual artifacts on many channels. We have performed this type of operation without problems many times in the past.
All channels are normal now.
]]>
            </summary>
            <updated>2021-03-31T08:28:44-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV STBs Halt Boot at 11/20 or 13/20]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/97" />
            <id>https://status.cfu.net/97</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Some STBs will halt during the boot process at 11/20 and show a yellow triangle warning. Some proceed to 13/20 and then halt. Not all STBs exhibit this behavior, some boot completely without issue. We are investigating the problem. Some fixes have been attempted without resolving the issue.
]]>
            </summary>
            <updated>2021-04-06T16:38:01-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber cut on Winslow RD]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/98" />
            <id>https://status.cfu.net/98</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified a fiber cut on Winslow Road just east of Finchford.

The 96cnt fiber was damaged and needs to be repaired.
Current ETR is 4 hours
]]>
            </summary>
            <updated>2021-04-06T16:38:22-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Fiber Cut 06APR2021 - DSM RIng]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/99" />
            <id>https://status.cfu.net/99</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is a fiber cut between DSM and Ames, our fiber vendor is aware and investigating the issue. No ETR. Protected circuits on the Ring are unaffected.
]]>
            </summary>
            <updated>2021-04-07T04:51:44-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[HVAC Issue -Head End]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/100" />
            <id>https://status.cfu.net/100</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We had an HVAC issue in the Head End and have one piece of equipment down. It is part of a redundant pair with the mate functioning. We are investigating reports of some services impacted.
]]>
            </summary>
            <updated>2021-04-12T16:37:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel Temporarily Offline - E!]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/101" />
            <id>https://status.cfu.net/101</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The HD version of E! is temporarily offline. Technicians are investigating.
]]>
            </summary>
            <updated>2021-04-13T12:21:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Big 10 Network Video issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/102" />
            <id>https://status.cfu.net/102</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[After a firmware upgrade for Big10 Networks Receiver, There is a lot of freezing/tiling happening.  I am waiting to hear from FOX support personnel concerning this.  This is affecting Big10 and also the Big10 alternate channels.
]]>
            </summary>
            <updated>2021-04-14T13:48:02-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Equipment Failure - Core Network]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/103" />
            <id>https://status.cfu.net/103</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[A module in a core piece of network equipment has failed. We are working on restoring services.
]]>
            </summary>
            <updated>2021-04-28T07:57:28-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[AVDA / IVDA / IPTV Guide Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/104" />
            <id>https://status.cfu.net/104</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The Minerva guide is showing &quot;No Title&quot; past 19:00 07MAY2021. Daily EPG ingests are occurring normally, this appears to be a problem in the data as exported by the EPG metadata vendor. A ticket is open with the middleware vendor.
]]>
            </summary>
            <updated>2021-05-04T09:52:28-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Backbone Fiber Cut in Cedar Falls]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/105" />
            <id>https://status.cfu.net/105</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is a fiber cut on the backbone in Cedar Falls. This is impacting some OTN circuits not protected by the Ring, and a redundant link to Minneapolis. We are determining the specific fiber bundle.
]]>
            </summary>
            <updated>2021-05-10T13:36:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Long Distance Calling Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/106" />
            <id>https://status.cfu.net/106</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is a connectivity issue with one of the upstream Long Distance providers. This will cause some LD calls to drop and others to receive circuit busy indications.
]]>
            </summary>
            <updated>2021-05-12T15:24:06-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Entertainment Studios Channels Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/107" />
            <id>https://status.cfu.net/107</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The channels Cars.TV, Comedy.TV, ES.TV, MyDestination.TV, Pets.TV, and Recipe.TV are currently out and we are investigating the cause.
]]>
            </summary>
            <updated>2021-05-20T10:37:16-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[FIber Outage - CLAIR ST.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/108" />
            <id>https://status.cfu.net/108</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is an outage impacting the following addresses :

702 CLAIR ST

704 CLAIR ST

614 CLAIR ST

616 CLAIR ST

624 CLAIR ST

622 CLAIR ST

712 CLAIR ST

714 CLAIR ST
ETR ( Estimated Time to Repair ) is three hours.
]]>
            </summary>
            <updated>2021-05-25T17:06:02-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Transport to Chicago disruptions]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/109" />
            <id>https://status.cfu.net/109</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Sessions to our Chicago edge router have bounced twice this afternoon.  We are investigating the cause with our transport provider.
]]>
            </summary>
            <updated>2021-06-02T08:01:13-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Some long distance and international calls will not complete]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/110" />
            <id>https://status.cfu.net/110</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Problems with our long distance provider are causing completion issues.  No ETA
]]>
            </summary>
            <updated>2021-06-11T07:49:31-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Communication Services Disruption - Down town area]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/111" />
            <id>https://status.cfu.net/111</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating a disruption in service in the Down Town Cedar Falls area.  Technicians are en route.
]]>
            </summary>
            <updated>2021-06-15T07:59:49-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Some CatchUp TV Assets not Playable]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/112" />
            <id>https://status.cfu.net/112</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CatchUp TV has missing assets on several channels going back to this morning. The cause is unknown at this time, no estimated time for resolution.
]]>
            </summary>
            <updated>2021-06-23T07:13:50-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Several STARZ Channels are Out or Pixelating]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/113" />
            <id>https://status.cfu.net/113</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Several STARZ channels are out or have visual artifacts. Technicians are investigating.
]]>
            </summary>
            <updated>2021-06-25T18:04:17-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OLT Card Failure - Head End]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/114" />
            <id>https://status.cfu.net/114</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[This impacts some customers in the following cabinets : 95, 53, 50, 35, 200
]]>
            </summary>
            <updated>2021-06-27T01:25:23-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Channel Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/115" />
            <id>https://status.cfu.net/115</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[One of the borderguard units stopped receiving input. After resetting the borderguard unit, it started accepting input and distributing channels again.

Some channels would have been out for around 30 minutes. Catchup, nDVR, and Restart shouldn't be affected apart from a couple blips on some recorded channels during the equipment reset.
]]>
            </summary>
            <updated>2021-07-04T17:02:41-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Ring- DSM-Ames Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/116" />
            <id>https://status.cfu.net/116</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At 0755 this morning, our network monitoring indicated loss of signal on our OTN ring between Des Moines, Iowa and Ames, Iowa.  Our dark fiber vender is investigating.
]]>
            </summary>
            <updated>2021-07-06T20:30:12-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Greymail Not Sending Daily Digest Notification Messages]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/117" />
            <id>https://status.cfu.net/117</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The Daily Digest reports normally sent out by the Greymail spam filter have not been sent out since 01JUL2021. The vendor used for the e-mail service is aware of the issue. There is no estimate for when those messages will be sent out again.
If you want to check your spam without the Daily Digests, you can use the following link to do so: https://virtacore.redcondor.net/console/.

Simply type in your full CFU email address as the login and your CFU email password then you will be able to access the spam filter. If you see an email you want in your inbox, click on it and then select the &quot;Release&quot; option in the top left.
We recommend you bookmark that link for future use.
]]>
            </summary>
            <updated>2021-07-12T16:13:33-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[***EMERGENCY MAINTENANCE*** An OLT serving North and Western Cedar Falls Must be Reset]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/118" />
            <id>https://status.cfu.net/118</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[A OLT ( Optical Line Terminal ) at the Union Substation Hut is malfunctioning and must be reset. This is one of four OLTs in the Hut serving customers on the North and Western parts of Cedar Falls and Rural areas. It should take from 45 - 60 minutes for services to be restored.
]]>
            </summary>
            <updated>2021-07-14T14:27:02-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[ESPN and SEC Networks are down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/119" />
            <id>https://status.cfu.net/119</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[ESPN and SEC Networks are currently down.  Investigating cause.
]]>
            </summary>
            <updated>2021-07-21T09:18:53-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OLT equipment issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/120" />
            <id>https://status.cfu.net/120</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating issues with services on one of our OLTs.
]]>
            </summary>
            <updated>2021-07-26T11:16:12-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Disruption Between Iowa City and Hiawatha]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/121" />
            <id>https://status.cfu.net/121</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Connectivity between Iowa City and Hiawatha on our optical transport network went loss of signal around 7:50 AM Central this morning. We have contacted the fiber provider and they are dispatching their outside plant team to investigate.
]]>
            </summary>
            <updated>2021-07-29T16:41:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Some News Cahnnels Show &quot;To Be Announced&quot; in the Guide]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/122" />
            <id>https://status.cfu.net/122</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Starting at 03:00 this morning 11AUG2021, some News channels have &quot;To Be Announced&quot; showing in the guide until 23:00 today. The channels impacted are CFU channel 72 FNC ( Fox News Channel ), 73 MSNBC, and 74 FBN ( Fox Business News ). The issue should clear itself after 23:00.
]]>
            </summary>
            <updated>2021-08-12T08:38:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Cut Between Cedar Falls and Waverly]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/123" />
            <id>https://status.cfu.net/123</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There is a fiber cut somewhere between Cedar Falls and Waverly. This impacts some customers and services served by Waverly Communications Utility and also New Hampton Municipal Utilities. CFU customers are not impacted by this fiber cut.
]]>
            </summary>
            <updated>2021-08-19T09:38:15-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Network Equipment Emergency maintenance]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/124" />
            <id>https://status.cfu.net/124</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We've identified an issue with one of our switches that handles traffic for customers around Lloyd Lane. This issue requires a reload of the switch to resolve.

Subscribers might see a brief interruption in internet and video traffic.
]]>
            </summary>
            <updated>2021-08-27T16:22:58-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[QVC is Currently Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/125" />
            <id>https://status.cfu.net/125</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The QVC channel ( CFU channel 5 ) is currently down. We are not getting signal from the satellite, we are communicating with the provider.
]]>
            </summary>
            <updated>2021-08-30T07:43:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[***EMERGENCY*** OLT Card Reset - LL-E7-2-01 card 1/2]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/126" />
            <id>https://status.cfu.net/126</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Several customers are reporting service issues, the card those customers are connected will be immediately rebooted. This may impact up to 200 customers.
]]>
            </summary>
            <updated>2021-08-31T10:13:25-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Possible Fiber issue between Union Fiber Hut and Waverly]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/127" />
            <id>https://status.cfu.net/127</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Monitoring has identified a possible fiber issue between Union Fiber Hut and Waverly.  Our Field Tech is en route to shoot the fiber with an OTDR.
]]>
            </summary>
            <updated>2021-09-15T17:10:15-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Cabinet 22 Hit-and-Run Damage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/128" />
            <id>https://status.cfu.net/128</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[A vehicle has severely damaged Cabinet 22. The impact is still being assessed, but would effect customers south of Rainbow and east of Waterloo Road.
]]>
            </summary>
            <updated>2021-09-08T23:03:02-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OLT Problem - EMERGENCY CARD RESET REQUIRED]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/129" />
            <id>https://status.cfu.net/129</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Issues with a card serving Cabinets 35, 50, 52, 55, 56, 57, 93, and 95. The problem card will be reset impacting some customers in each Cabinet.
]]>
            </summary>
            <updated>2021-09-21T17:36:26-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Setting NDVR Record Schedules Can Take Up to 15 Seconds]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/130" />
            <id>https://status.cfu.net/130</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Some customers have reported when setting NDVR record schedules, either single or series, it is taking up to 15 seconds to complete. Technicians are investigating the issue, however as the service is functioning no action will be taken until a low-traffic maintenance window occurs.
Please be patient when setting NDVR record schedules until this issue is cleared. Do not take any actions during the time a NDVR recording is being set, doing so could cause corruption to your customer-specific database storage. Power cycling or rebooting the STB will not resolve the issue.
]]>
            </summary>
            <updated>2021-10-01T08:59:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Hardware Failure - OneNeck Data Center]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/131" />
            <id>https://status.cfu.net/131</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There has been a failure of a router module at the OneNeck Data Center. Some services are impacted, but not all. Replacement is underway.
]]>
            </summary>
            <updated>2021-10-01T08:58:55-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Fiber Outage - DSM Ring Between Ames and Hubbard]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/132" />
            <id>https://status.cfu.net/132</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The fiber vendor for the DSM OTN Ring has confirmed a fiber outage between Ames and Hubbard. Technicians have been dispatched, no ETR.
]]>
            </summary>
            <updated>2021-10-05T13:45:43-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN FIber Outage - DSM Ring Between Ames and Des Moines]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/133" />
            <id>https://status.cfu.net/133</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our monitoring has detected a fiber outage between Ames and Des Moines. The fiber vendor is aware and investigating. This is a different segment from the damage / repair in the last 24 hours.
]]>
            </summary>
            <updated>2021-10-05T22:02:36-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CUTV Assets Not Properly Ingesting]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/134" />
            <id>https://status.cfu.net/134</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CUTV assets are not being properly ingested. NDVR assets are ingesting, ReStartTV is functioning normally. Technicians are investigating the issue. Some CUTV assets will not be available from 16:30 13OCT2021.
]]>
            </summary>
            <updated>2021-10-14T17:28:33-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[MSNBC/CNBC Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/135" />
            <id>https://status.cfu.net/135</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[MSNBC/CNBC receiver is being swapped out.  Channels are down temporarily.
]]>
            </summary>
            <updated>2021-10-14T09:02:17-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Music channels are down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/136" />
            <id>https://status.cfu.net/136</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The Stingray music-only channels are currently experiencing issues and are not playable. We are looking into the issue.
]]>
            </summary>
            <updated>2021-10-15T15:36:42-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Network Edge issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/137" />
            <id>https://status.cfu.net/137</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing transport to one of our upstream routers go up and down, which may cause some latency and throughput issues while the network stabilizes. We are working on identifying a root cause. Currently we believe this to be a fiber issue outside of our area.
]]>
            </summary>
            <updated>2021-10-19T08:51:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CSPAN Networks down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/138" />
            <id>https://status.cfu.net/138</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The Satellite Reciever for CSPAN Networks went down.  It has been replaced but authorizations from CSPAN may take a while.

The authorization hotline response is   &quot;leave  a message with the new authorization numbers and we will return your call&quot;.   I have already been waiting almost an hour.
]]>
            </summary>
            <updated>2021-11-01T08:00:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Closed captioning on various FOX Broadcast programs.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/139" />
            <id>https://status.cfu.net/139</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KGAN/FOX has had some equipment issues that has forced them to have closed captioning on their programming that cannot be turned off.  They had initially thought that it would only be for a short time.

Unfortunately, it is taking longer.  As of yesterday, they were anticipating another week or two.
]]>
            </summary>
            <updated>2021-12-02T12:28:50-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Des Moines Transport Ring- Partial Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/140" />
            <id>https://status.cfu.net/140</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are showing a loss of signal on our OTN nodes between Hiawatha, IA and Iowa City, Iowa.  Protected circuits have flipped to their respective backup paths, non-protected circuits are down.  We have contacted our 3rd party fiber provider and they are investigating.  No ETA or ETR.
]]>
            </summary>
            <updated>2021-12-10T16:55:27-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/141" />
            <id>https://status.cfu.net/141</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We're seeing a possible fiber cut impacting connections to one of our edge routers. This could result in higher latency or reduced bandwidth to some locations until the issue is corrected.
]]>
            </summary>
            <updated>2022-01-14T17:34:23-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Unicast Routing issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/142" />
            <id>https://status.cfu.net/142</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU Engineers have identified a routing issue between two core routers.  Logging is showing this started at 8:38am this morning.  This impacts unicast time-shift services and STB booting.
]]>
            </summary>
            <updated>2022-02-09T11:03:42-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Issues with access equipment in the Industrial Park area. Video, phone, and internet services are impacted. No ETR at this time.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/143" />
            <id>https://status.cfu.net/143</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Network Engineers are currently investigating the situation.
]]>
            </summary>
            <updated>2022-02-10T12:01:18-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Chicago Transport Connectivity Impairment]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/144" />
            <id>https://status.cfu.net/144</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Two of our four 10Gbps transport connections to our router in Chicago are currently down. We have contacted the provider to investigate and resolve the issue. We are working to mitigate congestion on the other two 10Gbps transport connections that are still operational.
]]>
            </summary>
            <updated>2022-02-25T07:39:28-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV service disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/145" />
            <id>https://status.cfu.net/145</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU is aware of a disruption with IPTV. Our engineers are investigating.
]]>
            </summary>
            <updated>2022-03-30T08:35:07-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[AMC Networks down.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/146" />
            <id>https://status.cfu.net/146</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[All AMC Networks are down.  The issue is on their end and they have no ETA on a fix.

This includes AMC, WE, IFC, Sundance, BBCA.
]]>
            </summary>
            <updated>2022-03-26T20:58:18-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CNBC-MSNBC Channel Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/147" />
            <id>https://status.cfu.net/147</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CNBC-MSNBC are currently down.
]]>
            </summary>
            <updated>2022-04-01T08:47:15-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Multiple Channels Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/148" />
            <id>https://status.cfu.net/148</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Staff is working to remove snow off the dishes to restore service.
]]>
            </summary>
            <updated>2022-04-02T13:20:44-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU-Several Video Channels down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/149" />
            <id>https://status.cfu.net/149</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified that several video channels are down.   Staff are investigating.
]]>
            </summary>
            <updated>2022-04-16T08:00:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Issues with Access to @cfu.net Webmail and Message Delivery]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/150" />
            <id>https://status.cfu.net/150</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The vendor used for @cfu.net e-mail accounts is experiencing issues with the new hosting platform. Customers may experience problems accessing their mailbox, or delivery of messages. The issue has been escalated however no ETR ( Estimated Time to Repair ) has been provided.
]]>
            </summary>
            <updated>2022-04-26T09:54:34-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Pixilation]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/151" />
            <id>https://status.cfu.net/151</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating pixilation issues across some channels.
]]>
            </summary>
            <updated>2022-04-29T16:32:27-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Pixelization]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/152" />
            <id>https://status.cfu.net/152</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We will be performing maintenance to move channels back to the correct sources following the issues that occurred last week. During this time some channels may appear pixelated or black for short periods of time.
]]>
            </summary>
            <updated>2022-05-05T08:19:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Backoffice Upgrade]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/153" />
            <id>https://status.cfu.net/153</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The IPTV Backoffice upgrade is taking longer than expected.

Live TV should not be impacted, but avoid rebooting set top boxes during this time.

Provisioning should be postponed until the upgrade is complete.
]]>
            </summary>
            <updated>2022-05-10T05:05:03-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Timeshift Services Degradation]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/154" />
            <id>https://status.cfu.net/154</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Timeshift services are degraded currently.  Engineers are investigating.  No ETR.
]]>
            </summary>
            <updated>2022-05-10T20:46:41-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[nPVR / Catchup TV Quality issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/155" />
            <id>https://status.cfu.net/155</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are aware of issues with playback of pause live TV and network DVR assets. We believe we have found the issue and are working to correct it.
]]>
            </summary>
            <updated>2022-05-18T08:46:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Email Account Access]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/156" />
            <id>https://status.cfu.net/156</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Per our email provider- &quot;Our technical team advised that they erroneously began clean-up activities on the Zimbra mail platform for users on your domain(s). These activities resulted in the premature removal of email data for some users.&quot;  As we understand it, this is impacting some of our customers and our provider is working to restore those impacted accounts.  ETR is not known at this time.
]]>
            </summary>
            <updated>2022-05-31T09:34:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU-OTN Loss of Signal - Cedar Falls, Ia to Hiawatha, Ia]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/157" />
            <id>https://status.cfu.net/157</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have loss of signal on our OTN nodes between Cedar Falls, IA and Hiawatha, IA.  A ticket with our 3rd party fiber vendor has been opened.  There is no ETR at this time
]]>
            </summary>
            <updated>2022-06-16T18:14:51-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Intermittent Routing Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/158" />
            <id>https://status.cfu.net/158</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Network Engineers are currently investigating routing issues impacting customers throughout Cedar Falls.

We will update this as soon as we have more information.
]]>
            </summary>
            <updated>2022-06-29T07:19:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Email- cfu.net access issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/159" />
            <id>https://status.cfu.net/159</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU customers may have issues accessing cfu.net email accounts.  Per out email host provider- &quot;Issues with the hosted Zimbra email platform appear to be related to NAT port exhaustion.  We are taking steps to mitigate the issue and restore service.&quot;
]]>
            </summary>
            <updated>2022-06-20T14:59:14-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OLT Equipment failure]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/160" />
            <id>https://status.cfu.net/160</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We've found an issue with a legacy OLT that is requiring a full power cycle. This will interrupt services in the Lloyd Lane area for 20-30 minutes as the equipment resets.
]]>
            </summary>
            <updated>2022-07-01T08:48:44-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Email users not receiving emails]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/161" />
            <id>https://status.cfu.net/161</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Update: Email service has been restored. Emails that would have been received during this down time may have to be resent from the sender.
]]>
            </summary>
            <updated>2022-07-06T08:15:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[WaveNet Outage Impacting Customers West of the UNI Dome and to the South]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/162" />
            <id>https://status.cfu.net/162</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Early morning storms have knocked several Access Points offline on a Tower on 27th Street west of the UNI Dome. Temporary configuration changes have restored service for some customers. Spare equipment is being collected, and a team will climb the Tower late this afternoon. Damage has not been assessed, so no ETR is available.
]]>
            </summary>
            <updated>2022-07-17T18:15:21-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Channels down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/163" />
            <id>https://status.cfu.net/163</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Some IPTV channels, like Stingray, are currently down as our vendor troubleshoots issues they have run into as part of an upgrade.

There is currently no ETR
]]>
            </summary>
            <updated>2022-07-19T07:07:27-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Sinclair channels may be out or degraded]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/164" />
            <id>https://status.cfu.net/164</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Sinclair, who broadcasts channels like Marquee and Fox/Bally Sports Midwest are currently having issues with their equipment after a power failure. Their channels may not come in, or may be degraded. There is no ETR currently for those channels.
]]>
            </summary>
            <updated>2022-07-21T14:14:52-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/165" />
            <id>https://status.cfu.net/165</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[AXS, HDNet, and Stingray Music appear to be down due to a fiber cut. They have no ETR at this time.
]]>
            </summary>
            <updated>2022-08-10T08:21:19-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Network Device Failure]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/166" />
            <id>https://status.cfu.net/166</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Network Engineers are investigating a failed switch in the IPTV network.

Recovery efforts are ongoing and we will provide an update as soon as we have more information.
]]>
            </summary>
            <updated>2022-08-17T08:37:16-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Headend OLT #2 Internet Connectivity Fault]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/167" />
            <id>https://status.cfu.net/167</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[One of our Headend Motorola OLTs has experience a system fault that's resulted in a loss of connectivity for the OLT impacting Internet access and Voice services. We will need to power cycle the OLT to try and recover services as soon as possible.
]]>
            </summary>
            <updated>2022-08-22T19:55:38-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Upstream transit hardware issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/168" />
            <id>https://status.cfu.net/168</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[One of our transit providers is currently experiencing hardware issues with their peering router. We have taken our traffic off of that device while they troubleshoot. This should not impact normal traffic.
]]>
            </summary>
            <updated>2022-08-23T15:59:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[ESPN and ESPN2 Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/169" />
            <id>https://status.cfu.net/169</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Update: These channels have been restored.

ESPN and ESPN2 displaying without audio or just a blank screen.  Staff is investigating.
]]>
            </summary>
            <updated>2022-08-30T08:03:41-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Restart TV not working on certain channels]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/170" />
            <id>https://status.cfu.net/170</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating Restart TV not working on certain channels.
]]>
            </summary>
            <updated>2022-08-30T10:06:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU.net Email Account Access Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/171" />
            <id>https://status.cfu.net/171</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU customers may have issues accessing cfu.net email accounts. Per our email provider: servers hosting mail accounts and handling authentication of users are currently having issues preventing access to mailboxes residing on them and slowing down authentication.
]]>
            </summary>
            <updated>2022-08-31T11:01:46-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Zimbra Webmail &quot;Missing blob&quot; error]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/172" />
            <id>https://status.cfu.net/172</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Zimbra Webmail is currently experiencing an issue where emails fail to load, instead displaying a &quot;missing blob&quot; message.  Sending emails via the Webmail also fails, generating a network service error message. We have opened a ticket with our email provider to investigate.
]]>
            </summary>
            <updated>2022-09-09T14:28:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stngray Music Channels Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/173" />
            <id>https://status.cfu.net/173</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[All Stingray Music channels are down. The upstream provider has confirmed issues on their side. No ETR ( Estimated Time for Repair ).
]]>
            </summary>
            <updated>2022-09-12T14:31:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Suspected fiber cut on DSM OTN Ring]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/174" />
            <id>https://status.cfu.net/174</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[One of our paths to Des Moines is currently down due to a suspected fiber cut. UPN is investigating.
]]>
            </summary>
            <updated>2022-10-11T16:07:57-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Slow nDVR response]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/175" />
            <id>https://status.cfu.net/175</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating reports of slow nDVR responses.
]]>
            </summary>
            <updated>2022-10-17T15:39:55-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Fiber Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/176" />
            <id>https://status.cfu.net/176</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing interrupted communication on our OTN to Des Moines. We are currently working with the fiber provider to investigate.
]]>
            </summary>
            <updated>2022-10-20T07:28:07-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/177" />
            <id>https://status.cfu.net/177</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently working on restoring channels that are down on both RF and IPTV systems.
]]>
            </summary>
            <updated>2022-10-24T14:39:37-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channels out - Animal Planet, ID and Science]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/178" />
            <id>https://status.cfu.net/178</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently investigating Animal Planet, ID and Science that are currently down.
]]>
            </summary>
            <updated>2022-10-25T11:46:19-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Internet Connectivity Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/179" />
            <id>https://status.cfu.net/179</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently investigating internet connectivity issues throughout Cedar Falls.
]]>
            </summary>
            <updated>2022-10-31T08:18:28-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV ABR Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/180" />
            <id>https://status.cfu.net/180</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently working with our IPTV vendor on restoring IPTV services after a maintenance went longer than expected.
]]>
            </summary>
            <updated>2022-11-22T08:49:37-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[MyDestination.TV and ES.TV channel outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/181" />
            <id>https://status.cfu.net/181</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[RX has lost authorization and waiting on contact back from Entertainment Studios to get an authorization hit.
]]>
            </summary>
            <updated>2022-12-07T10:54:04-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel Outages due to Weather]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/182" />
            <id>https://status.cfu.net/182</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Wet snow on our satellite dishes is causing some channel outages.  Staff are working on clearing the dishes currently.
]]>
            </summary>
            <updated>2022-12-09T08:27:08-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Performance Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/183" />
            <id>https://status.cfu.net/183</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently investigating issues with the network that may be causing performance issues with certain aspects of IPTV
]]>
            </summary>
            <updated>2022-12-20T11:35:02-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV channels outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/184" />
            <id>https://status.cfu.net/184</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing many channels down on CFU IPTV. We are currently investigating the cause.
]]>
            </summary>
            <updated>2023-04-04T15:28:37-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Timeshift / VOD Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/185" />
            <id>https://status.cfu.net/185</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Storage issues have caused a large number of nDVR and VOD assets to become unavailable or have degraded playback. We are working on restoring this functionality, but do not have an ETR. This mainly affects assets older than 4 days, however some newer ones will be affected as well. Live TV should not be impacted.
]]>
            </summary>
            <updated>2023-04-15T14:19:32-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV channels outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/186" />
            <id>https://status.cfu.net/186</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our CFU IPTV channels experienced an outage. We have taken steps to recover the outage but the system is still exhibiting issues with intermittent audio and video stuttering and slow channel changes. We are monitoring the system closely and have engaged our vendors support team for assistance.
]]>
            </summary>
            <updated>2023-04-10T10:55:24-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Disruption Between Cedar Falls and Hubbard]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/187" />
            <id>https://status.cfu.net/187</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our optical transport system has seen a loss of signal between our Lloyd Lane node in Cedar Falls and the node in Hubbard Iowa on the west side of our optical transport ring to Des Moines. We are contacting the dark fiber provider to investigate.
]]>
            </summary>
            <updated>2023-04-11T01:35:54-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Time Shift Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/188" />
            <id>https://status.cfu.net/188</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating Time Shift issues for select Waverly, New Hampton, and Vinton channels.

At this point there are no known issues impacting Cedar Falls or other locations.
We will update this as we gather more information. Please report any issues you encounter with our Help Desk staff.
]]>
            </summary>
            <updated>2023-05-25T08:47:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber cut on OTN Ring]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/189" />
            <id>https://status.cfu.net/189</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing a fiber cut between Enseva and Iowa City. Crews are on-site pulling fiber, but there is no ETTR.
]]>
            </summary>
            <updated>2023-05-26T10:38:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Lumen/CL Call Routing Issues.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/190" />
            <id>https://status.cfu.net/190</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Lumen/CenturyLink customers that are served off of the Lumen Waterloo phone switch are experiencing a fast busy signal when trying to call CFU customers.  CFU staff has been in contact with both Lumen and CFU's phone service vendor to investigate.  Lumen has identified the potential issue and has escalated internally.  No ETR.
]]>
            </summary>
            <updated>2023-06-06T09:32:55-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel Out - WeatherPlay]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/191" />
            <id>https://status.cfu.net/191</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified the issue and are working on restoring the WeatherPlay Channel.
]]>
            </summary>
            <updated>2023-06-26T10:05:36-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channels freezing]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/192" />
            <id>https://status.cfu.net/192</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are aware of channels pausing on IPTV services. We have traced this issue back to the satellite receivers and are continuing to investigate.
]]>
            </summary>
            <updated>2023-07-01T22:11:29-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Fast Busy calls to Verizon Wireless Customers]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/193" />
            <id>https://status.cfu.net/193</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU customers are experiencing intermittent fast busy for local calls to Verizon Wireless customers.  CFU's upstream provider has identified an issue with their upstream interconnection provider to Verizon Wireless.  This issue has been escalated to the third tier of support with the upstream interconnection provider.  There is no ETR at this point, but we will update this intendent as more information becomes available.
]]>
            </summary>
            <updated>2023-07-10T07:16:51-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Guide Data for Certain Channels Incorrect]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/194" />
            <id>https://status.cfu.net/194</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Guide data for some channels does not have program titles and the time slots do not reflect the programming. The provider for Guide data has been made aware of the issue, has replicated the issue, and is working on a fix. No estimated time for repair.

Some of the Channels impacted:

TLC

LMN

ID

OWN

HMM

MOTORTR

SCI

HMARKDR

AHC

DEST AMER

RETROPLEX

Most STARZ Channels

Some Showtime Channels
]]>
            </summary>
            <updated>2023-07-12T08:06:03-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[ESPN and SEC Networks having interference issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/195" />
            <id>https://status.cfu.net/195</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Satellite G18 is having interference issues.   Working to correct.
]]>
            </summary>
            <updated>2023-07-12T08:21:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Fast Busy calls to T-Mobile]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/196" />
            <id>https://status.cfu.net/196</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU phone service customers are getting a fast busy signal when calling T-Mobile customers. Our voice services partner is aware of the issue and is escalating it with their upstream carrier. No estimated time to repair is currently available.
]]>
            </summary>
            <updated>2023-07-20T11:49:55-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[RF Cable issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/197" />
            <id>https://status.cfu.net/197</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have found and addressed the cause of the RF issues.  RF cable should be restored.
]]>
            </summary>
            <updated>2023-07-23T08:19:33-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Fiber Cut Symons and West Mt. Vernon Rd.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/198" />
            <id>https://status.cfu.net/198</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[At approximately 3:47pm today fiber was cut in the area of Symons and West Mt. Vernon Rd. OSP staff are onsite evaluating the extent of the damage and estimating time to repair.  Customers in that area will have services down.
]]>
            </summary>
            <updated>2023-08-17T20:23:30-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Internet Service Outage for Wavenet Customers]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/199" />
            <id>https://status.cfu.net/199</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[While clearing brush a CFU fiber optics pedestal was struck and has disrupted connectivity to our North West and North Central Wavenet towers resulting in outages for customers connected via those two towers.
]]>
            </summary>
            <updated>2023-08-22T16:48:17-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Northbound OTN outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/200" />
            <id>https://status.cfu.net/200</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing what looks like a potential cut of some kind on our fiber that heads north to Minneapolis. We are investigating.

Services should have routed around the cut, but there may have been some brief outages.
]]>
            </summary>
            <updated>2023-08-28T09:05:43-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IP TV Playout Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/201" />
            <id>https://status.cfu.net/201</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[IP TV services have experienced some issues with playback which we have identified. We have resolved an initial issue that was disrupting playback and are working on getting the system back to a stable state.
]]>
            </summary>
            <updated>2023-08-28T19:10:32-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[TBD Channel is out]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/202" />
            <id>https://status.cfu.net/202</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently seeing TBD as being out. It appears to be an upstream issue, as both of our sources are only sending a blank screen.

No ETR
]]>
            </summary>
            <updated>2023-09-06T09:15:18-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[TBD Channel is out]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/203" />
            <id>https://status.cfu.net/203</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[TBD is currently showing as a black screen. The broadcaster has verified a known issue that they are investigating.
]]>
            </summary>
            <updated>2023-09-08T09:33:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Network Event]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/204" />
            <id>https://status.cfu.net/204</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We opened a ticket with upstream support for the network outage we experienced earlier. Upstream support will continue to monitor the network and will communicate additional information when available.

Should something further occur, they will open a ticket with their upstream provider to investigate further.
We appreciate your patience and understanding.
]]>
            </summary>
            <updated>2023-09-19T08:47:06-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Outbound Long Distance Call Completion Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/205" />
            <id>https://status.cfu.net/205</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our phone service provider has reported a known issue with call completion with one of the long distance carriers resulting in some long distance calls just perpetually ringing or getting dead air. They are working with the carrier to get this issue resolved, but there is no current estimated time to restoration.
]]>
            </summary>
            <updated>2023-09-21T14:35:40-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Satellite interference]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/207" />
            <id>https://status.cfu.net/207</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU has identified interference that is impacting our satellite feeds for many channels. We are currently investigating the cause.
]]>
            </summary>
            <updated>2023-10-18T15:49:55-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Unable to call Toll-Free]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/208" />
            <id>https://status.cfu.net/208</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our upstream provider has identified an issue when calling toll-free numbers. Calls do not complete; customers may hear a &quot;no routes found&quot; recording. They are working to remediate the issue.
]]>
            </summary>
            <updated>2023-10-20T09:59:47-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stingray Channels]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/209" />
            <id>https://status.cfu.net/209</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Stingray channels may be up and down as we continue to work with the vendor.
]]>
            </summary>
            <updated>2023-10-20T12:32:34-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Voice core packet loss]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/210" />
            <id>https://status.cfu.net/210</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our upstream voice provider has identified an issue. They are seeing sporadic packet loss on some sip bindings at this time. This may impact voice quality for SIP Trunk customers.
]]>
            </summary>
            <updated>2023-10-30T17:15:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stingray Channels Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/211" />
            <id>https://status.cfu.net/211</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Stingray Channels are down from the provider.
]]>
            </summary>
            <updated>2023-10-30T14:31:01-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Phone Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/212" />
            <id>https://status.cfu.net/212</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU's upstream provider completed a maintenance early this morning.  Currently customers can call in and out, but there is just dead air when the call connects.  CFU has engaged the upstream provider.  When more information becomes available, we will post an update.
]]>
            </summary>
            <updated>2023-11-09T08:38:49-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Channel Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/213" />
            <id>https://status.cfu.net/213</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently experiencing a major channel outage on our IPTV platform.  Our vendor has been contacted to investigate further.
]]>
            </summary>
            <updated>2023-12-15T09:46:30-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[28E Video Partner Time-shift Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/214" />
            <id>https://status.cfu.net/214</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[28E Video Partners are reporting sporadic time-shift issues for recorded assets.  Some time-shift assets will show available for playback but won't and will pop up an error and others in the guide that should have time-shift assets do not show available for playback.  Staff have engaged our multiple vendors for the equipment that takes care of recording on the backend.  Additional information will be passed along when available.
]]>
            </summary>
            <updated>2024-07-15T11:56:31-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV and RF Playback Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/215" />
            <id>https://status.cfu.net/215</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are aware of channels pausing and/or stopping entirely on both IPTV and RF services.

We are currently investigating what is happening and will update when possible.
]]>
            </summary>
            <updated>2024-01-06T18:42:07-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel Outage - Lifetime]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/216" />
            <id>https://status.cfu.net/216</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The receiver that handles Lifetime/LMN experienced a hardware failure and is in the process of being replaced. This requires the provider to authorize the replacement, which can take up to several hours.
]]>
            </summary>
            <updated>2024-01-12T08:20:25-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Chicago Colocation Facility Cooling Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/217" />
            <id>https://status.cfu.net/217</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The facility we are located at in Chicago is currently experiencing issues with it's cooling system. This has not caused a disruption at this time but the temperature is still climbing and it's possible equipment we depend on or networks we connect to depend on for connectivity to Chicago will experience a fault due to the temperature. Our connectivity via other networks in Minneapolis and Des Moines can accommodate our customer demand in the event we have a disruption in connectivity to Chicago or with other networks there, but some disruption would occur while routes reconverge. The facility operator is still actively working to resolve the issue and proving regular updates on the status of the situation.
]]>
            </summary>
            <updated>2024-01-19T08:12:11-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Partial Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/218" />
            <id>https://status.cfu.net/218</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Fiber splicing is occurring between Des Moines and Grinnell. ETTR is approximately 2 hours.
]]>
            </summary>
            <updated>2024-02-16T14:16:55-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Fiber maintenance]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/219" />
            <id>https://status.cfu.net/219</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have been notified by our fiber provider that there is an ongoing fiber maintenance in progress affecting our Eastern portion of our OTN ring. The maintenance window is set for 2024-02-23 06:00:00 - 2024-02-23 12:00:00 UTC.
]]>
            </summary>
            <updated>2024-02-23T14:25:48-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Golf Channel Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/220" />
            <id>https://status.cfu.net/220</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Golf Channel had the receiver die this morning.

New RX installed and waiting for NBCU to authorize.

Could be up to a few hours.
]]>
            </summary>
            <updated>2024-02-23T11:17:17-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/221" />
            <id>https://status.cfu.net/221</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently experiencing issues with our backend which has resulted in some customers losing tv service. We are working to restore service.
]]>
            </summary>
            <updated>2024-03-05T16:02:02-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[DNS issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/222" />
            <id>https://status.cfu.net/222</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are experiencing an issue with our DNS and are currently working to resolve the issue.
]]>
            </summary>
            <updated>2024-03-08T14:33:36-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV - Investigating]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/223" />
            <id>https://status.cfu.net/223</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU is investigating reported IPTV issues of set top boxes getting stuck at boot.

More information will be provided as soon as possible.
]]>
            </summary>
            <updated>2024-03-11T08:22:42-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CBS KGAN pixelation/tiling issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/224" />
            <id>https://status.cfu.net/224</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CBS/KGAN is aware of pixelation/tiling issues from the national feed.  They are working with the Network Engineers to stabalize the issue.
]]>
            </summary>
            <updated>2024-03-24T07:57:03-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Edge Server Issue]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/225" />
            <id>https://status.cfu.net/225</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Engineers identified a server issue shortly before 7am.  App launch or STB boot will currently fail.  The engineers are resetting the specific services in question.  We will update when complete.
]]>
            </summary>
            <updated>2024-03-24T08:47:40-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Disruption Between Ames and Des Moines]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/226" />
            <id>https://status.cfu.net/226</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our optical transport ring to Des Moines experienced a disruption between the Ames and Des Moines nodes. The dark fiber provider indicates that damage from excavation along the interstate and they are having to pull a new 96 count fiber through an alternate conduit to perform a temporary repair.
]]>
            </summary>
            <updated>2024-04-25T09:45:41-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[True Crime Channel Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/227" />
            <id>https://status.cfu.net/227</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[True Crime channel is currently out upstream of the KWWL affiliate station, and they are not currently aware of when it will be restored.
]]>
            </summary>
            <updated>2024-05-13T14:30:40-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Time Shift Playout Pixelating or Visual Artifacts]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/228" />
            <id>https://status.cfu.net/228</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Playout of PLTV, Restart, CUTV, and NDVR has pixelization and other visual artifacts for multicast channels.

Channels that have been migrated to ABR are not impacted.
The cause has been identified and work is ongoing to resolve the issue.
]]>
            </summary>
            <updated>2024-07-15T11:57:22-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV - ESPN and Disney Channel Outages]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/229" />
            <id>https://status.cfu.net/229</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU is investigating IPTV issues impacting ESPN and Disney channels.

More information will be provided as soon as possible.
]]>
            </summary>
            <updated>2024-05-30T11:33:37-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Internet issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/230" />
            <id>https://status.cfu.net/230</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are receiving reports and have verified that people north of 1st street may be experiencing issues or a complete outage with their internet service.

We are currently investigating to identify the issue.
]]>
            </summary>
            <updated>2024-05-30T16:49:31-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical transport network disruption between Iowa City and Grinnell]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/231" />
            <id>https://status.cfu.net/231</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing a loss of signal on our optical transport network fiber path between our Iowa City and Grinnell sites. We are reaching out to the dark fiber provider to investigate a potential fiber break.
]]>
            </summary>
            <updated>2024-06-14T12:38:42-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Local channel outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/232" />
            <id>https://status.cfu.net/232</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating issues with our local channels.
]]>
            </summary>
            <updated>2024-06-19T12:11:36-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Connectivity between Cedar Falls and Chicago is down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/233" />
            <id>https://status.cfu.net/233</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our connectivity to Cologix in Chicago has been disrupted outside of our network. We have contacted our upstream 3rd party vendor to investigate.
]]>
            </summary>
            <updated>2024-06-22T20:22:25-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV partial outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/234" />
            <id>https://status.cfu.net/234</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are working on issues in our headend that have caused some equipment to fail.
]]>
            </summary>
            <updated>2024-06-23T12:11:58-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV - Investigating]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/235" />
            <id>https://status.cfu.net/235</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU is investigating reported IPTV issues.

More information will be provided as soon as possible.
]]>
            </summary>
            <updated>2024-08-28T16:47:39-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Internet Service Disruption - West Cedar Falls]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/236" />
            <id>https://status.cfu.net/236</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Network Engineers are investigating a partial outage for customers in west Cedar Falls.

Please reboot your ONT if you have no internet currently.
This partial outage began just prior to noon and has continued to be an intermittent issue.
]]>
            </summary>
            <updated>2024-07-08T08:19:51-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Interruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/237" />
            <id>https://status.cfu.net/237</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have seen some links on the western side of our OTN ring to Des Moines go down.  We have reached out to our fiber provider to investigate.
]]>
            </summary>
            <updated>2024-07-13T06:55:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV Channel outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/238" />
            <id>https://status.cfu.net/238</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently working with our vendor to restore IPTV service.
]]>
            </summary>
            <updated>2024-07-15T11:11:53-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Network Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/239" />
            <id>https://status.cfu.net/239</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our optical transport path north to Minneapolis currently appears to be experiencing an issue between Cedar Falls and Mason City. This has caused an outage for any connectivity to Minneapolis.
]]>
            </summary>
            <updated>2024-07-22T12:20:40-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Network Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/240" />
            <id>https://status.cfu.net/240</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing our link to Minneapolis as down. We are investigating the cause, which seems to be either between our two northern most nodes or with our node in Minneapolis. We are engaging smart-hands to help troubleshoot the issue.
]]>
            </summary>
            <updated>2024-07-29T19:20:25-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Des Moines Optical Transport Disruption Between Cedar Falls and Hiawatha]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/241" />
            <id>https://status.cfu.net/241</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing a disruption in our optical transport ring to Des Moines between Cedar Falls and Hiawatha. We are working to identify the suspected break in the fiber path.
]]>
            </summary>
            <updated>2024-07-30T09:12:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical transport between Ames and Des Moines is down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/242" />
            <id>https://status.cfu.net/242</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU identified a link down to DSM between Ames and DSM. Our fiber vendor has been contacted.
]]>
            </summary>
            <updated>2024-08-11T18:57:26-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Business Internet]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/243" />
            <id>https://status.cfu.net/243</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Business internet is currently experiencing an outage. We are investigating.
]]>
            </summary>
            <updated>2024-08-15T08:06:44-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Network Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/244" />
            <id>https://status.cfu.net/244</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing our link to Minneapolis as down. We are investigating the cause.
]]>
            </summary>
            <updated>2024-08-22T08:56:47-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Des Moines Optical Transport Degradation]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/245" />
            <id>https://status.cfu.net/245</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have seen a 10 dBm reduction in optical power between Des Moines and Ames and are engaging the dark fiber provider to investigate. Most services still appear to be operational but with there is very little operational margin on the span.
]]>
            </summary>
            <updated>2024-08-27T00:10:29-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber Cut]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/246" />
            <id>https://status.cfu.net/246</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[There has been damage to our 144 count cable near Nordic and Ridgeway in Cedar Falls. This is in an active construction zone for work at the Ridgeway and Highway 58 intersection. All crews are on site currently.
We are estimating around 10 hours for a full repair.
]]>
            </summary>
            <updated>2024-08-28T20:25:36-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Network Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/247" />
            <id>https://status.cfu.net/247</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified a link down on our East Path between Iowa City and Hiawatha. We are working with our fiber partners to get this resolved.
]]>
            </summary>
            <updated>2024-09-04T16:21:32-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Phone Service Inbound Call Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/248" />
            <id>https://status.cfu.net/248</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Inbound calls from some carriers are to CFU phone service customers are disconnecting when answered. We have engaged our phone service partner who is working with their providers to investigate and resolve this issue.
]]>
            </summary>
            <updated>2024-09-11T08:19:49-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[KCRG Tower Maintenance]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/249" />
            <id>https://status.cfu.net/249</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KCRG is planning Tower maintenance to begin at 10:30pm Sept 12th - 5am Sept 13th..
CFU is processing KCRG and sub-channels from a direct fiber feed from IMON.

We have gotten verification from IMON that the direct feed will not go down.

We should not see any outage.  This is just passing on the information.
]]>
            </summary>
            <updated>2024-09-13T14:45:02-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Link Between Cedar Falls and Hiawatha Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/250" />
            <id>https://status.cfu.net/250</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing a loss of connectivity between our optical transport nodes at our Greenhill hut in Cedar Falls and Enseva in Hiawatha. We are investigating the cause of this disruption.
]]>
            </summary>
            <updated>2024-09-17T19:00:48-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[TBS Did not switch back to programming after Baseball blackout.]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/251" />
            <id>https://status.cfu.net/251</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[TBS RX did not return to normal programming after blackout.  Warner/Disc is aware of the issue and is working on a fix.  No estimated time given.
]]>
            </summary>
            <updated>2024-09-18T10:03:22-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stingray quality issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/252" />
            <id>https://status.cfu.net/252</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Stingray Channels are showing pixelization.  This is an SRT feed not satellite.

Investigating.
]]>
            </summary>
            <updated>2024-09-20T15:18:25-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU Partner IPTV recording issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/253" />
            <id>https://status.cfu.net/253</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[An issue was identified specifically with CFU Partners being unable to access any recordings. A cursory investigation identified a convoy router as having issues. We went ahead and proceeded with a reboot of the convoys earlier than scheduled. It appears this resolved the issue we will continue to investigate.
]]>
            </summary>
            <updated>2024-10-10T08:54:10-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[CFU TV - Partial Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/254" />
            <id>https://status.cfu.net/254</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are aware of an issue impacting CFU live tv playback at this time. Engineering is investigating.
]]>
            </summary>
            <updated>2024-10-17T08:46:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Disruption between Ames and Des Moines]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/255" />
            <id>https://status.cfu.net/255</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing a loss of signal between our Ames and Des Moines optical transport nodes. We are contacting the dark fiber provider to investigate a potential fiber cut.
]]>
            </summary>
            <updated>2024-10-21T23:43:23-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Netflix Connectivity issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/256" />
            <id>https://status.cfu.net/256</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Netflix is currently experiencing problems handling traffic you may experience connectivity issues this is not CFU specific.
]]>
            </summary>
            <updated>2024-11-15T23:57:11-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stingray poor quality]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/257" />
            <id>https://status.cfu.net/257</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Stingray services are pixelated and audio dropping.
]]>
            </summary>
            <updated>2024-12-04T10:46:02-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Business Internet]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/258" />
            <id>https://status.cfu.net/258</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating an outage for business internet.
]]>
            </summary>
            <updated>2024-12-10T16:13:45-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stingray Music Channels Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/259" />
            <id>https://status.cfu.net/259</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The Stingray Music Channels are experiencing an outage. We have restarted the receiver in an effort to restore them, but it appears the issue is with the source at Stingray.
]]>
            </summary>
            <updated>2025-01-09T15:45:45-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV - Investigating Playback issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/260" />
            <id>https://status.cfu.net/260</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU is investigating reported issues with IPTV.

More information will be provided as soon as possible.
]]>
            </summary>
            <updated>2025-04-29T06:44:25-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Optical Transport Link Between Cedar Falls and Hubbard Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/261" />
            <id>https://status.cfu.net/261</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[UPN has reported fiber damaged by contractors. New fiber has been ran in place and they are currently splicing.

ETR is approximately 7PM CT.
]]>
            </summary>
            <updated>2025-01-30T10:09:18-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Chicago connectivity disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/262" />
            <id>https://status.cfu.net/262</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Connectivity to our router in Chicago is currently disrupted.  We have reached out to our transport provider, and they are investigating. Traffic has been rerouted which may cause some latency and performance differences.
]]>
            </summary>
            <updated>2025-04-29T06:43:52-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Minneapolis Transport Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/263" />
            <id>https://status.cfu.net/263</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing a disruption to our optical transport to Minneapolis, and there appears to be a loss of connectivity between our nodes in Cedar Falls and Mason City. We are investigating the cause of the disruption and will provide updates as we have more information.
]]>
            </summary>
            <updated>2025-04-09T08:00:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Static Business Internet Service Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/264" />
            <id>https://status.cfu.net/264</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing anomalous behavior on services for some statically allocated business customers. We are working to identify the cause and resolve it as quickly as possible.
]]>
            </summary>
            <updated>2025-04-29T06:44:34-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Internet and Power outages]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/265" />
            <id>https://status.cfu.net/265</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Some subscribers along Union and 1st street may not have internet or TV this morning following damage from the storm last night. Crews are working to repair the damage.
]]>
            </summary>
            <updated>2025-04-29T10:11:35-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[MeTV and H&amp;I channel disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/266" />
            <id>https://status.cfu.net/266</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[MeTV and H&amp;I are currently experiencing issues.  We have reached out to the broadcaster; they are aware of the issue and are working to resolve it.
]]>
            </summary>
            <updated>2025-05-09T08:22:16-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN connectivity issues - DSM and Chicago]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/267" />
            <id>https://status.cfu.net/267</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU currently has a circuit down to our DSM OTN Node - This has been identified as maintenance work by our upstream vendor, CFU was not notified. They are continuing to work on their maintenance and should be complete by 0600. Additionally, an issue has been identified with our connectivity to Chicago. We are working to identify the root cause at this time.
]]>
            </summary>
            <updated>2025-05-09T06:06:19-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[DSM OTN Node Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/268" />
            <id>https://status.cfu.net/268</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU lost connectivity to its DSM OTN node. This caused both transport paths to DSM to go down. We are investigating.
]]>
            </summary>
            <updated>2025-05-21T11:58:56-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Static Business Internet Service Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/269" />
            <id>https://status.cfu.net/269</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are working to identify issues with CFU Business static customers having intermittent high packet loss.

This appears to be primarily affecting customers served off our Downtown and Lloyd Lane locations.
]]>
            </summary>
            <updated>2025-05-28T23:38:42-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[DSM Fiber ring disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/270" />
            <id>https://status.cfu.net/270</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[The west side of the ring to Des Moines is currently down, as one of the sites along the ring has lost power. We have escalated the issue with the dark fiber provider.

Redundant services are currently taking the east path and should only have seen a brief interruption of service.
]]>
            </summary>
            <updated>2025-05-31T01:25:19-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[NatGeo is out]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/271" />
            <id>https://status.cfu.net/271</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Nat Geo is currently down.  We have identified the issue and are implementing the fix.
]]>
            </summary>
            <updated>2025-06-16T10:19:55-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Cabinet 308 Rural Fiber Damage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/272" />
            <id>https://status.cfu.net/272</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Fiber damage has been identified in the area of W Mt Vernon Rd &amp; Timber Ridge Rd.  Technicians have begun the repair process.
]]>
            </summary>
            <updated>2025-06-17T15:52:07-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Statically Assigned Business Customers Reporting Brief Connectivity Disruptions]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/273" />
            <id>https://status.cfu.net/273</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have received multiple reports of business customers with statically assigned IP addresses experiencing intermittent connectivity issues. We are currently investigating this and will provide updates as we find out more information.
]]>
            </summary>
            <updated>2025-07-07T07:52:31-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Stingray Music channel errors]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/274" />
            <id>https://status.cfu.net/274</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing some issues with the Stingray channels following the upgrades from last night. We are engaging with our encoding vendor to identify the issue. They may cut out or have audio issues every 20-25 minutes.
]]>
            </summary>
            <updated>2025-07-08T08:29:59-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Chicago connectivity disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/275" />
            <id>https://status.cfu.net/275</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Connectivity to our router in Chicago is currently disrupted.  We have reached out to our transport provider, and they are investigating. Traffic has been rerouted which may cause some latency and performance differences.
]]>
            </summary>
            <updated>2025-07-14T08:10:09-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/276" />
            <id>https://status.cfu.net/276</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified a break in our OTN ring between Iowa city and Hiawatha. We are opening a ticket with our fiber vendor.
]]>
            </summary>
            <updated>2025-08-05T07:26:17-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/277" />
            <id>https://status.cfu.net/277</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our fiber provider has identified a break in our OTN rings eastern path. They have dispatched a crew to investigate.
]]>
            </summary>
            <updated>2025-07-28T12:39:17-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Loss of connectivity to Chicago]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/278" />
            <id>https://status.cfu.net/278</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[It appears we have lost connectivity to our router in Chicago. This likely caused a brief disruption for some Internet services as routing reconverged to alternative paths. We are investigating the cause for this loss of connectivity and will update when we have additional information.
]]>
            </summary>
            <updated>2025-08-14T14:48:36-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Fiber cut on north fiber path]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/279" />
            <id>https://status.cfu.net/279</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing loss of signal on our north fiber path to Minneapolis. We are investigating the issue.
]]>
            </summary>
            <updated>2025-08-27T05:02:39-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[E! down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/280" />
            <id>https://status.cfu.net/280</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[E! is down for the night, NBCU NOC unable to resolve tonight.  I will be in contact with them ASAP in the morning to fix.
]]>
            </summary>
            <updated>2025-08-29T10:00:36-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel errors]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/281" />
            <id>https://status.cfu.net/281</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We were made aware of some issues with Outdoor, Sportsman, and World Fishing channels earlier today.

CFU has taken all available actions on our side to resolve the issues, but the signal may occasionally drop for 5-10 minutes. This does not appear to be on CFU's side.

We will continue to monitor over the weekend.
]]>
            </summary>
            <updated>2025-09-02T10:22:51-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Minneapolis OTN disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/282" />
            <id>https://status.cfu.net/282</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing loss of signal on our northbound OTN fiber. We have contacted the dark fiber provider to investigate.
]]>
            </summary>
            <updated>2025-09-19T01:02:45-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Internet service disruptions]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/283" />
            <id>https://status.cfu.net/283</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are seeing some services down due to a piece of equipment failing. We had identified the equipment failure and are working to investigate the failure
]]>
            </summary>
            <updated>2025-10-01T12:03:12-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Channel Outages - KFXA and KGAN]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/284" />
            <id>https://status.cfu.net/284</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[KGAN and KFXA have reported issues with their broadcasting. Both channels and their sub-channels may go up and down as they work on issues.
]]>
            </summary>
            <updated>2025-10-17T15:36:52-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[319 Area Code 911 Serivce Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/285" />
            <id>https://status.cfu.net/285</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Our phone service partner has informed us that an issue with Lumen/Century Link has caused an outage for 911 services across the 319 area code.
]]>
            </summary>
            <updated>2025-10-17T15:37:30-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Set top box management platform down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/286" />
            <id>https://status.cfu.net/286</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[Amino Engage - our set top box management platform is currently down. This should not be service impacting but will limit our staff's ability to troubleshoot issues with set top boxes.
]]>
            </summary>
            <updated>2025-11-06T15:49:36-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Link to Minneapolis Down]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/287" />
            <id>https://status.cfu.net/287</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We've identified a link down between Cedar Falls and Mason City. We are currently investigating.
]]>
            </summary>
            <updated>2025-11-17T09:06:13-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Link between DSM and Ames: Loss of signal]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/288" />
            <id>https://status.cfu.net/288</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We're seeing loss of signal between our DSM and Ames locations. We are investigating.
]]>
            </summary>
            <updated>2025-11-24T17:55:40-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Apple App Store Issues]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/289" />
            <id>https://status.cfu.net/289</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have identified an issue with installing and updated applications from the Apple App Store. A peer networks Apple Edge Cache is not fully operational but the Apple App Store is still attempting to request data from it. The peer network has opened a ticket with Apple Edge Cache operators to investigate the issue. A temporary work around is to install and update applications using alternative networks like your cellular providers data service while this is being resolved.
]]>
            </summary>
            <updated>2025-12-08T08:32:08-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Ongoing Channel outages]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/290" />
            <id>https://status.cfu.net/290</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are working on replacing two receivers that have failed in the headend, which have taken out a number of Showtime, Flix, and FXX channels.
]]>
            </summary>
            <updated>2025-12-08T12:00:26-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Cable TV Outage - 15DEC2025]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/291" />
            <id>https://status.cfu.net/291</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[All Cable TV services, RF, IPTV, and signal to partners is down due to HVAC failure for the Head End at the Main Office.
]]>
            </summary>
            <updated>2026-03-31T09:00:53-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[OTN Outage - Minneapolis Path]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/292" />
            <id>https://status.cfu.net/292</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have lost connectivity on our OTN to Minneapolis. Investigation is underway.
]]>
            </summary>
            <updated>2026-03-31T09:01:00-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Partial Internet Service Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/293" />
            <id>https://status.cfu.net/293</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are investigating what appears to be an internal power issue at the Industrial Park data center.  Customers served from the data center will experience a service outage.
]]>
            </summary>
            <updated>2026-01-06T11:15:22-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Cedar Falls Fiber Break - Partial Outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/294" />
            <id>https://status.cfu.net/294</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[CFU Identified broken fiber equipment in our network. Our field techs have identified the issue and are gathering the required materials. Repairs will start shortly. Additional outages may take place during this time. The impacted area is in the vicinity of Viking and Hwy 58, serving portions of the Industrial Park. ETA 5 hours.
]]>
            </summary>
            <updated>2026-01-19T11:54:10-06:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Chicago connectivity disruption]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/295" />
            <id>https://status.cfu.net/295</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We have lost connectivity to our router in Chicago this caused a short loss of internet connectivity as our network reconverged. We have contacted our upstream provider to investigate.
]]>
            </summary>
            <updated>2026-03-31T09:00:24-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[IPTV - Investigating issues with Advanced Playback services]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/296" />
            <id>https://status.cfu.net/296</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are currently experiencing issues with Catchup TV, RestartTV, and Pause Live TV.  We have opened a ticket with our vendor to investigate.
]]>
            </summary>
            <updated>2026-04-08T21:19:51-05:00</updated>
        </entry>
            <entry>
            <title><![CDATA[Service outage]]></title>
            <link rel="alternate" href="https://status.cfu.net/incidents/297" />
            <id>https://status.cfu.net/297</id>
            <author>
                <name> <![CDATA[]]></name>
            </author>
            <summary type="html">
                <![CDATA[We are aware of a partial outage for internet and phone.

We are resetting some equipment now, and services should be coming back shortly.
]]>
            </summary>
            <updated>2026-04-29T22:26:24-05:00</updated>
        </entry>
    </feed>
