All systems are operational

Incidents

Wednesday 8th April 2026

IPTV - Investigating issues with Advanced Playback services

We are currently experiencing issues with Catchup TV, RestartTV, and Pause Live TV. We have opened a ticket with our vendor to investigate.

  • The issue has been identified and fixed. Assets in between 2:00pm to 8:00pm are lost but anything after should work as normal.

    • Scheduled Maintenance
    Border Router Upgrade - South Front Networks Waterloo

    We will be upgrading the software on our border router in South Front Networks Waterloo. Traffic will be drained from this router prior to the maintenance; we do not anticipate any service disruption.

    Past Maintenance
    PDU Replacement

    Bravo, CBS Sports, CNBC, Cooking SD, E!, Food, Golf, Great American Country, Hallmark, Hallmark Drama, Hallmark Mystery, HGTV, Magnolia, MavTV, MSNow, NewsNation, Oxygen, Syfy, Travel, and USA networks will undergo a brief outage while we perform necessary PDU replacement.

    OLT Upgrades - April 9th 00:01 - 06:00

    Network Engineers will be upgrading OLT network access equipment between the hours of 00:01 - 06:00 (12:01am - 6:00am) on April 9th, 2026. While services will not be down the entire time, internet, phone, and TV service will be temporarily interrupted during this maintenance.