Optical Transport RingOTN Link to Minneapolis Down
We've identified a link down between Cedar Falls and Mason City. We are currently investigating.
We have identified a break outside of our network. We are contacting the vendor to get it repaired. No ETR at this time.
Wednesday 29th October 2025
IPTVSet top box management platform down
Amino Engage - our set top box management platform is currently down. This should not be service impacting but will limit our staff's ability to troubleshoot issues with set top boxes.
This was due to a vendor maintenance. The system has been restored.
Friday 17th October 2025
Phone Service319 Area Code 911 Serivce Outage
Our phone service partner has informed us that an issue with Lumen/Century Link has caused an outage for 911 services across the 319 area code.
Services have been restored.
IPTVChannel Outages - KFXA and KGAN
KGAN and KFXA have reported issues with their broadcasting. Both channels and their sub-channels may go up and down as they work on issues.
Services are stable. We are considering this closed out.
These channels have been restored. We will monitor for a while longer before closing out this incident.
