All systems are operational

Incidents

Monday 31st August 2026

Optical Transport Ring OTN Disruption

There appears to be a fiber cut on the Eastern side of the Des Moines ring. We are investigating the issue.

  • Our fiber provider has completed splicing and is hands off. Services have been restored.

  • Our fiber provider has begun to remove the damaged fiber and splicing has started. ETR 5 hours.

  • Our fiber provided has informed us that they have located a second site of damaged fiber. Fiber has been pulled and crews are working on a temporary fix. No ETR.

  • Splicing crews have located the fiber damage and have begun pulling fiber. No ETR as of yet.

  • Tuesday 11th August 2026

    Optical Transport Ring OTN Disruption

    We have lost connectivity to our router in Minneapolis. Customers may have experienced a blip in internet. Investigation is underway.

  • Connectivity has been restored. We have not heard of a root cause as of yet.

  • Scheduled Maintenance
    Fiber Cabinet Maintenance

    CFU will be conducting fiber cabinet maintenance in the Clearview Dr, Hillside Dr, and Veralta Dr neighborhoods. During this time all communication (internet, TV, and phone) services will be impacted.

    Date: September 11th, 2026, 12:00am - 6:00am