Some systems are experiencing issues

Incidents

Thursday 18th December 2025

OTN Outage - Minneapolis Path

We have lost connectivity on our OTN to Minneapolis. Investigation is underway.

  • Our Vendor has been updated as this circuit is down again

  • This appears to have self-resolved. We will monitor.

  • Monday 15th December 2025

    Cable TV Outage - 15DEC2025

    All Cable TV services, RF, IPTV, and signal to partners is down due to HVAC failure for the Head End at the Main Office.

  • HVAC units have been brought back online. Temperatures have stabilized.

  • Monday 8th December 2025

    IPTV Ongoing Channel outages

    We are working on replacing two receivers that have failed in the headend, which have taken out a number of Showtime, Flix, and FXX channels.

  • All channels should be returned to normal

  • We should have everything resolved except FXX, which we expect to have resolved soon.

  • Sunday 7th December 2025

    Internet Services Apple App Store Issues

    We have identified an issue with installing and updated applications from the Apple App Store. A peer networks Apple Edge Cache is not fully operational but the Apple App Store is still attempting to request data from it. The peer network has opened a ticket with Apple Edge Cache operators to investigate the issue. A temporary work around is to install and update applications using alternative networks like your cellular providers data service while this is being resolved.

  • Apple has diverted our customers off the impacted cache host and Apple App Store installs and updates are working properly once again.