All systems are operational

Incidents

Wednesday 8th July 2026

OTN disruption

CFU has identified a potential fiber cut on our OTN ring between DSM and Grinell. We are investigating and working with our partners to identify the cause.

  • The issue has been resolved and the repair team is hands-off.

  • This has been restored. The provider has not yet said they are hands off so we will continue to monitor until then

  • Our fiber provider has located the fiber cut and have crews on site.

    • Tuesday 30th June 2026

    Service Outage

    CFU is investigating a potential equipment failure - this will disrupt services for some customers. Update to follow shortly.

  • All services have been restored.

  • A core piece of equipment experienced unexpected behavior and required manual intervention. It has since been rebooted and is operating as expected.

  • An issue has been identified with a piece of core equipment. We are working to remediate the issue.

    • Monday 29th June 2026

    Service Outage

    We are investigating a service outage in the downtown Cedar Falls area. Internet, TV, and phone services are currently impacted. Crews have been dispatched but the extent of the damage is currently unknown.

  • All services are restored, Technicians are hands off.

  • Some services are reported as restored but crews have not completed all work. Restored services may yet be impacted before Technicians are hands off.

  • ETR on repair is ~4 hours.

  • Crew has identified a downed tree limb that damaged fiber; work is ongoing to repair and restore services. Additional damages reported are still being investigated.