All systems are operational

Incidents

Saturday 31st May 2025

Optical Transport Ring DSM Fiber ring disruption

The west side of the ring to Des Moines is currently down, as one of the sites along the ring has lost power. We have escalated the issue with the dark fiber provider. Redundant services are currently taking the east path and should only have seen a brief interruption of service.

  • Power appears to be restored to the site, and all services have recovered.

    • Wednesday 28th May 2025

    Internet Services Static Business Internet Service Disruption

    We are working to identify issues with CFU Business static customers having intermittent high packet loss. This appears to be primarily affecting customers served off our Downtown and Lloyd Lane locations.

  • We located and isolated a service that was causing issues. This issue appears to be fixed at this time.

    • Sunday 11th May 2025

    Optical Transport Ring DSM OTN Node Down

    CFU lost connectivity to its DSM OTN node. This caused both transport paths to DSM to go down. We are investigating.

  • The facility has been moved back to utility power as of 5/14 and things remain stable.

  • Our colocation partner has moved their main power maintenance. It will now start tonight at 12:00am and end at approximately 2:00am. Until this maintenance is complete, our partner will continue to be on generator power.

  • Our colocation partner experienced a critical power failure as mentioned previously. We have been running on generator power since. Tonight at 10pm they will be shutting power off again to complete repairs to the main service. This means our DSM OTN node will be down again. The maintenance is expected to last until at least 12:00am on the 14th. We will keep you updated

  • Power has been restored and our Node is up. It looks like we may have a lingering issue due to the outage, but connectivity has been restored.

  • ETA of repair is 4:15PM Central

  • A major power disruption has been identified at our colocation partner's facility. They are investigating the cause now. We will continue to update as we learn more.

    • Scheduled Maintenance
    CFU.net Customer Email Software Update

    Our provider for CFU.net customer email will be updating the software used for the email services. They do not anticipate an impact to services as part of the maintenance.

    Past Maintenance
    CFU Static IP Network Maintenance - 5 JUN 2025 2300

    CFU Will be performing a migration of a static IP gateway. This will impact all business static customers with addresses in the 24.149.4.0/24 range.