We have lost connectivity to our router in Chicago this caused a short loss of internet connectivity as our network reconverged. We have contacted our upstream provider to investigate.
Friday 16th January 2026
Internet ServicesCedar Falls Fiber Break - Partial Outage
CFU Identified broken fiber equipment in our network. Our field techs have identified the issue and are gathering the required materials. Repairs will start shortly. Additional outages may take place during this time. The impacted area is in the vicinity of Viking and Hwy 58, serving portions of the Industrial Park. ETA 5 hours.
this was resolved the same day. No issue post fix.
Fiber spicing was completed and services were restored around 11:30pm Friday 1/16/2026
Tuesday 6th January 2026
Partial Internet Service Outage
We are investigating what appears to be an internal power issue at the Industrial Park data center. Customers served from the data center will experience a service outage.
The power issue has been resolved and services should be restored.
It appears the situation has improved. We have team members on site and are monitoring the situation until deemed resolved.
Past Maintenance
IPTV Maintenance
We will be performing some minor maintenance on the IPTV network, failing over between our origin servers. This is not expected to cause any disruption in service.
Failover will begin 23:30, 2026-01-26 and should only take a few moments.
