All systems are operational

Incidents

Wednesday 8th April 2026

IPTV - Investigating issues with Advanced Playback services

We are currently experiencing issues with Catchup TV, RestartTV, and Pause Live TV. We have opened a ticket with our vendor to investigate.

  • The issue has been identified and fixed. Assets in between 2:00pm to 8:00pm are lost but anything after should work as normal.

    • Scheduled Maintenance
    Minneapolis OTN Maintenance

    We will be performing maintenance on the link to Minneapolis. During this maintenance the link will be down. Traffic will be shifted off this link before hand to ensure we don't see issues with route flapping and subscriber impact. START: 2026-04-27 08:00 CDT END: 2026-04-27 12:00 CDT

    Minneapolis OTN Maintenance (second day)

    We will be performing maintenance on the link to Minneapolis. During this maintenance the link will be down. Traffic will be shifted off this link before hand to ensure we don't see issues with route flapping and subscriber impact. START: 2026-04-28 08:00 CDT END: 2026-04-28 14:00 CDT

    Past Maintenance
    Broadcast Network Processor Reboot

    We will be rebooting a BNP tomorrow morning as part of our troubleshooting measures. This will cause several channels to go down for approximately 5 to 10 minutes.