Incidents

Sunday 10th May 2026

Internet Service Disruptions

CFU experienced a temporary loss of connectivity to one of our providers. This may have cause you a momentary disruption in service. We have reached out to our vendor. They have not confirmed stability - future disruptions may occur. We are actively working to ensure the issue is resolved.

The connection to Chicago has remained stable - we are concluding this event.

Connectivity appears to be stabilized we will continue to monitor

Wednesday 29th April 2026

Internet Services Service outage

We are aware of a partial outage for internet and phone. We are resetting some equipment now, and services should be coming back shortly.

Services should be restored. If you are still having issues connecting to the internet, please try resetting your router.

Scheduled Maintenance

OLT Upgrades - May 14th 00:01 - 06:00

Network Engineers will be upgrading OLT network access equipment between the hours of 00:01 - 06:00 (12:01am - 6:00am) on May 14th, 2026. While services will not be down the entire time, internet, phone, and TV service will be temporarily interrupted during this maintenance. This upgrade is to address a bug in software uncovered in the last upgrade.

Past Maintenance

SFN-BDR-01 Route Processor Switchover

We will be performing a route processor switch over on our SFN-BDR-01 router at the South Front Networks Waterloo facility so we can complete a firmware update on the active route processor. We do not anticipate this route processor switchover to have any service impact.