Some systems are experiencing issues

Incidents

Thursday 6th August 2026

IPTV Faulty PDU in receiver rack

We have lost a PDU in one of our receiver racks causing some channels to be down. We are in the process of replacing it.

  • Channels have been restored.

  • Optical Transport Ring OTN/Internet interruption

    Customers may have experienced a brief interruption in internet services. Our router in Minneapolis has lost connectivity with a couple transit providers. The facility our router is located in appears to be having issues.

  • Our connections have been restored. We will continue to monitor.

  • Wednesday 5th August 2026

    Optical Transport Ring OTN Disruption

    We have lost connection to our Minneapolis router. The necessary parties have been notified so they can start investigating the issue.

  • This has been resolved and everything appears to be stable.

  • Tuesday 28th July 2026

    OTN Disruption

    CFU has identified an outage on the OTN that has taken down connectivity to Chicago. We are investigating - it appears the Data Center our equipment is in may be experiencing a critical failure. We will continue to investigate.

  • While we have not received an update from our upstream vendor - services were up through the night and continue to be. We consider this stable and the incident resolved.

  • Our connectivity has been restored. We are awaiting information from our upstream vendor.

  • Past Maintenance
    ONT Upgrades - August 7th, 2026

    Network Engineers will be upgrading ONT network access equipment between the hours of 0000 - 0600 (12am - 6am) on August 7th, 2026. Internet, Phone, and TV service will be temporarily interrupted at times during this maintenance.