Des Moines Optical Transport Disruption Between Cedar Falls and Hiawatha Monday 29th July 2024 19:24:24
We are seeing a disruption in our optical transport ring to Des Moines between Cedar Falls and Hiawatha. We are working to identify the suspected break in the fiber path.
This fiber has been respliced and has been confirmed hands-off. All services look to be restored.
The dark fiber provider located the damage. Due to the severity they have an excavator on the way and expect it to arrive shortly before 6:00 AM Central time. No estimated time to repair currently.
The latest update from our provider states they are continuing to pinpoint the damaged fiber.
More updates will come as they continue their search and begin repairing the damage.
There is no ETR at this point.
We shot our fiber with an OTDR, and it was determined that the issue is on our provider's side.
A ticket has been opened and our provider is currently trying to determine where their fiber is cut.
More information will be provided when possible.
At this point however, we do not have an ETR.