CFU TV - Partial Outage Tuesday 15th October 2024 03:37:16
We are aware of an issue impacting CFU live tv playback at this time. Engineering is investigating.
Systems have been stable since the outage. We are closing out this incident. Further remediation will happen behind the scenes.
We believe all service to be restored. We have identified several systems still in a degraded state which we are planning to deal with tonight. Some servers will be reset after midnight. Minimal impact (<5 minutes) is expected from those reboots.
Services are up and believed to be stable at this time. We believe we have mitigated the hardware issue. We are continuing to investigate root cause.
Playout appears to have been restored but may not be stable. CFU continues to investigate.
Multiple servers have been identified as in an errored state. Services were restored for approx. 15-30 minutes before being lost again. CFU is working with our vendor to identify root cause and resolution of the issue.