We are investigating a service outage in the downtown Cedar Falls area. Internet, TV, and phone services are currently impacted. Crews have been dispatched but the extent of the damage is currently unknown.
All services are restored, Technicians are hands off.
Some services are reported as restored but crews have not completed all work. Restored services may yet be impacted before Technicians are hands off.
ETR on repair is ~4 hours.
Crew has identified a downed tree limb that damaged fiber; work is ongoing to repair and restore services. Additional damages reported are still being investigated.
